Address
Form of workSummary of Responsibilities:
Applies technical skill sets and knowledge to develop and employ complete and accurate test plans for implementation of new products and/or application enhancements. Responsible for functional and/or interface testing deliverables of Enterprise systems. Works with some supervision and is responsible for making established range of decisions, escalating to Manager and updating Manager on a regular basis.
Position Responsibilities:
Reviews functional requirements, specifications and technical design documents to provide timely and meaningful feedback.
Creates detailed, comprehensive and well-structured requirements, traceability matrix, functional and/or integration test plans, test cases, test data and expected results for small- to moderate-size projects.
Reviews and obtains sign-off of test plans, test cases and test data with business units to help ensure that all procedures and systems processes employed by the business unit are adequately covered. Provides proper communication and correction follow-up to those business units when any deviation from those plans is encountered.
Stays current on trends in our business, Information Technology and Software Quality Assurance through networking and training. Is aware of strategies and major operational initiatives.
Executes functional and/or integration test plans.
Reports, triages and monitors defects for assigned work.
Ensures quality metric data is collected and reported on for each release.
Works with senior SQA team members to identify test cases viable for test automation.
Utilizes IT-approved test automation tools to automate appropriate test cases per SQA test automation standards.
Follows all IT and SQA standards established.
Works closely with senior SQA team members, development and business teams to communicate problem impacts and to understand business requirements.
Develops effective client and business relationships and credibility.
Acts as a change agent across the enterprise for SQA services.
Performs other duties as assigned by management.
Selection Criteria:
Demonstrated 2+ years of experience in Software Quality Assurance or testing on small to moderate multi-platform environments.
Proven working understanding of functional, integration, data and/or security testing disciplines.
Demonstrated experience identifying, defining and quantifying problems, collecting or interpreting data, establishing facts and providing effective solutions for moderate to complex problems.
Proven excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner while following proper rules of punctuation, grammar, diction and style. Demonstrated ability to translate technical specifications into non-technical business language.
Demonstrated self-motivation and experience working under limited supervision.
Proven good decision-making skills when dealing with multiple alternatives.
Demonstrated experience handling multiple duties and completing assigned tasks accurately and on a timely basis.
Proven experience working effectively within a team. Must provide examples of completing work assignments accurately and within target dates that allow others to complete assignments on time.
Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations.
Proven experience of going above and beyond the call of duty to assist team members.
Demonstrated aptitude for learning computer and other technical concepts such as database, table-driven code, testing tools. Must be able to cite examples of quickly learning new technological concepts and applying them to business needs.
Demonstrated experience maintaining a high degree of accuracy associated with high volumes of work and/or multiple duties.
Proven self-motivation and experience working under limited supervision.
Demonstrated good decision-making skills when dealing with multiple alternatives.
Work Setting:
Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with standard office equipment, or while in meetings.
Continuously moves about to accomplish tasks, particularly moving from one work station to another.
Continually performs an activity such as transcribing, viewing a computer monitor(s) and extensive reading. Visual acuity is required to determine accuracy, neatness and thoroughness of work assigned. Ability to make repetitive motions of wrists, hands and/or fingers.
Educational Requirements:
Bachelor’s degree in computer science or information technology or commensurate selection criteria experience.
Computer Skills and Knowledge of Hardware & Software Required:
Proficient in word processing, spreadsheet, database applications and presentation software.
Proven skills in technical writing, flow charting and process modeling methods.
Certifications & Licenses (i.e., Series 6 & 63, CPA, etc.):
One or more of the following designations or other Industry equivalent certification preferred:
Current Certified Software Tester (CSTE)
Certified Software Quality Analyst (CSQA)
Certified Software Test Engineer (CSTE)
ISTQB Certified Tester, Foundation Level (CTFL)
Quality Improvement Associate Certification (CQIA)
Certified Software Test Professional (CSTP)
Position Demands:
Extended hours required during peak workloads or special projects and off-hour support.
