Quality Assurance Specialist

JOB BRIEF

The position QA Specialist manages and maintains the database for the quality management system, prepares and presents quality trending reports, provides input to QA Manager and/or Team Leader on team member performance, maintains Quality Assurance documents and coordinates with process owners to keep all the procedures efficient and up to date, and assists all departments in QMS policies and procedures

ROLE OBJECTIVE

Provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and Implement workflows, standards and process improvements
• Coordinate with various departments to ensure smooth workflow and ensure high standards and quality of process by identification of the root cause and implementation of action plans of quality issues.
• Store, manage and track company documents and assist in the updating of quality documents.
• Monitor and analyze customers’ feedback and complaints and manage all customer survey documentation.
• Participate in Customer meetings as the Quality Assurance Representative
• Ensure that all key Quality Assurance procedures, standards, quality control mechanisms, and tools are properly utilized adhering to Internal Audit procedures
• Lead all external and internal audits
• Participate and monitor supplier evaluation and re-evaluation processes
• Assist Project Manager and project teams as NPI coordinator adhering to Product Introduction procedures
• Assist with QA monthly report to management and assist in preparation of annual reports.
• Monitor and maintain change control, deviation, and product complaint programs.
• Review and approve of all change orders adhering to Management of Change procedures
• Train New Hires to ensure their understanding of company QMS processes and databases
• Perform other duties related to job function as may be necessary
• Must adhere to Quality Management System

QUALIFICATIONS, SKILLS AND PREFERRED ATTRIBUTES: 

• Bachelors of Science (B.S.) degree in Manufacture Engineering and/or Quality Management with background in Electrical Engineering, Electronics Engineering and/or Computer Science a plus. Or Associate (AS) degree in Manufacture Engineering and/or Quality Management AND a minimum of five (5) years’ experience as a Quality Team member
• 3 to 5 years’ experience working in a similar field.
• Strong verbal/written and presentation skills.
• Excellent organization and analytical skills
• Knowledge of project management and related tools is a plus.
• Proficiency with Quality standards such as ISO9001:2015 is required.
• ISO 13485 is a plus
• Supervisory/Decision Making experience is a plus.

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance 
• 401(k) & Employer Matching 
• Company Paid Group Life Insurance
• Paid Time Off
• Paid Federal Holidays

Position is In-Office