Social Worker Volunteer Coordinator For Hospice Services

Join the acclaimed clinical team at Alamo Hospice, whose unparalleled reputation for quality supportive care is matched only by our passion and dedication to patient-centered compassion.

**This position enjoys the added career benefit potential of managing our local volunteer and veteran programs, enabling you to experience increased visibility and recognition in the market.  

Position Summary: The Social Worker is responsible for directing the day to day support services of the hospice. The Social Worker will assist in directing, planning, coordination and evaluation of the services provided by the support staff of the Hospice Services to include Bereavement, Pastoral and Volunteers

Essential Duties:

• Assist in the training of the hospice support staff in care delivery to the hospice patient and family
• Identifying the patient and family's psychosocial needs and coping skills
• Providing interventions for specific psychosocial symptom relief as needed; enhancing the strengths of the family system
• Consulting, collaborating, and contributing to the development of a plan of care by the IDG for all patients on hospice service
• Assessing bereavement risk, and referring for ongoing bereavement services
• Providing holistic family-centered care across treatment setting and bereavement follow-up for high-risk family members/caregivers; screening for psychopathology and education and intervening as necessary
• Connecting the patient, family, and caregiver with community resources
• Documenting psychosocial assessment, goals, care provided, and patient/family response to interventions
• Involving the patient and family in the treatment plan
• Participating in in-service programs
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Performance Responsibilities:

• Maintains positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in continuous quality improvement
• Represents the organization professionally at all times

Position Requirements & Competencies:

• Master's degree in Social Work from an accredited university
• Current unrestricted licensure in the state of Texas to practice as a MSW
• Minimum of three years working in a home health and/or hospice care environment preferred or five years of clinical experience
• Proven leadership skills and the ability to build a team approach to patient care
• Proven understanding of clinical assessment including use of Quality Assurance Program, community resources, bereavement and pastoral counseling
• Strong communication skills and interpersonal skills
• Computer proficiency in Microsoft Office
• Knowledge of home care operations desirable

Working conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Environment: Moderate noise level similar to a typical office environment with computers, printers, and work activity.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.