Address
Form of workThis Social Worker I is responsible for monitoring and assisting a caseload of clients within a specific social services program. Incumbent will determine, through established regulations, benefits for clients. Case management duties include preparing documentation, educating clients; making referrals; and monitoring client status and progress.
- Provide assessments of and referrals for community members, which includes, assess needs, identify appropriate resources, determine appropriate response modes, educate and inform of available options and resources, and perform other related activities.
- Assist clients in filling out appropriate forms and documents for programs; verify information, reviews for compliance with established regulations, and guidelines; maintain and update client files.
- Maintain regular client contact via phone, home visits, office visits, or site visits with other agencies involved in the service plan.
- Develop plans of service, monitors and documents clients engaged in program activities; update plans as needed.
- Develop and maintain contacts with other tribal departments, outside agencies, and/or potential employers; ensure compliance of outside agencies with program guidelines.
- Provide crisis interventions, which require quickly addressing critical and emergency needs of customers.
- Prepare and review progress reports; evaluates participation and client eligibility on continual basis.
- Perform other duties of a similar nature or level as requested by supervisor or director.
Positions assigned to Family/Child Advocate may also be responsible for:
- Conducting case audits and making recommendations for correction;
- Reconciling of accounts and ensuring transfers from and to proper accounts.
- Transporting elders to and from medical appointments;
- Deliver homebound meals to elders in community.
- Assisting applicants in foster care through the licensing process.
- Case management duties include preparing documentation, educating clients, referrals, monitoring client status, and progress.
Knowledge of:
- Case management principles and practices;
- Problem solving techniques;
- Community resources;
- Customer service principles;
- Recordkeeping principles;
- Report preparation techniques;
- English language, grammar, and punctuation;
- Applicable federal, state, and local laws, rules, and regulations;
- Yaqui culture, customs, resources and traditions and/or a willingness to learn.
Skills and Abilities:
- Provide customer service;
- Refer clients and patients to community and health resources;
- Identify and recognize abnormal behaviors associated with mental disorders, learning disabilities, substance abuse, and domestic violence;
- Solve problems;
- Prepare reports;
- Manage crisis;
- Apply and explain applicable laws, codes, regulations, policies, and/or procedures;
- Prepare and proofread a variety of reports and/or documentation;
- Operate a variety of office equipment, including a computer and related software applications;
- Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.
AND
- Bilingual English/Spanish is preferred;
- Positions assigned to the Senior Center preferred staff be 55 years of age or older and a Tribal member.
- Must possess and maintain a valid Arizona Driver's License;
- This position will require the incumbent to work non-traditional hours, nights, and weekends;
- Some positions will required certification as a Lay Advocate in the Pascua Yaqui Tribal Court;
- Social Work, Case Management, or other certifications may be required depending on specific assignment;
- Proficient in Microsoft Word and Outlook;
- Some positions require First Aid and CPR certification, or able to obtain with six (6) months of hire;
- Must have a current Level 1 Arizona Clearance Card; failure to maintain a current Level 1 Clearance Card will result in termination.
Employment Type: Full-Time
