Address
Form of workSummary
The incumbent serves as the COMPACT Act Coordinator for NY Harbor VA Healthcare System. The Social Work Program Coordinator serves in facilitating implementation of COMPACT Act, which includes education of providers, internal stakeholder, external stakeholders, Veterans, and their families related to COMPACT Act.
This job is open to
Clarification from the agency
Open to Current Permanent NY Harbor VA Healthcare System Employees
Open to Current Permanent VISN 2 Employees
Open to Current Permanent VHA Employees
Videos
Duties
The incumbent Social Work Program Manager will dedicate 65% of their time to Care Coordination and Integrated Case Manager (CC&ICM) and 35% of their time to Compact Act Coordinator (CAC) duties.
Compact Act Coordinator:
The incumbent implements COMPACT Act, which includes education of providers, internal and external stakeholders, Veterans, and their families. The incumbent is point of contact and facility subject matter expert on COMPACT Act, and provides clinical case management to Veterans utilizing COMPACT Act services. Assumes responsibility for evaluating implementation efforts at the facility and VISN, if requested, and ensures adherence to policies and procedures from the Office of Mental Health and Suicide Prevention. The incumbent uses his/her educational training, clinical experience, VA policies, and Joint Commission standards to administer direct services to a Veteran population.
The incumbent performs the following duties:
- Provides therapeutic services to individuals, families, and groups covering a wide variety of psychosocial issues not limited to the mental health setting.
- Collaborates with interdisciplinary teams in the provision of comprehensive health care services to Veterans and ensures equity of access, service, and benefits to this population.
- Collects, develops, and analyzes data using appropriate clinical indicators to monitor and assure the care provided is of the highest quality; provides consultation and education to VA staff and community-based service providers.
- Documents clinical activities and interventions in computerized patient record system (CPRS) and ensures appropriate transfer of Veteran care
- Provides clinical psychosocial treatment and case management services at an advanced practice level to eligible Veterans and their family members. Veterans may come from a wide geographic area, with complex medical and mental health problems that require intense clinical oversight and creative problem solving.
- Provides community-based case management services to Veterans with complex mental health and psychosocial needs, severe functional impairment, and high inpatient and emergency department utilization, in coordination with existing community and VA services. Services provided are recovery focused based on Veteran's self-identified goals, strengths, and values to improve their physical and social environments. Services may demand a high amount of drive time as interventions occur in the community and multiple visits per week may be made to the Veteran as needed.
Care Coordinator and Integrated Case Manager (CC&ICM):
The CC&ICM Social Worker demonstrates advanced practice skills and judgment. CC&ICM is a specialized framework that provides structure and standards for multiple healthcare professions throughout the continuum of care to collaborate and provide optimal utilization of healthcare resources. It uses a biopsychosocial model to enhance Veterans' wellness, level of functioning, and quality of life. The CC&ICM model goals include, but are not limited to, bridging medical and mental health care, transitioning inpatient and outpatient care, and integrating community care and VA Care thereby creating a seamless continuum of experience for the Veteran. This provides safe, efficient, and cost-effective interventions integrated throughout the continuum of healthcare to improve access, reduce duplication and fragmentation of services, ensure adherence to standards of practice, improve patient satisfaction, and support staff.
- The incumbent is responsible for case identification through evaluation and data analysis, direct case management services, facilitation of the Care Coordination Review Committee (CCRT), and direct collaboration with nursing and social work CC&ICM leads. The health care and psychosocial needs of the population served are complex and require a high degree of independence, clinical oversight, and creative problem solving.
- The incumbent builds and fosters networks for referral and Care Coordination, provide support and education to staff throughout the medical center, and work collaborative within multiple care settings to meet the needs of those served.
- The incumbent interfaces with all Integrated Care Communities (ICC) across the health care system. The duties and responsibilities of this position require and authorize the individual to develop and implement the local policies of the program.
- The Incumbent is administratively responsible and accountable for the clinical and program development and effectiveness of the facility CC&ICM Program.
Work Schedule: Monday - Friday 8:00 am to 4:30pm
Permanent Change of Station (Relocation Assistance): Not Authorized
Virtual: This is not a virtual position.
Functional Statement #:262-0
Financial Disclosure Report: Not required
Requirements
Conditions of Employment
Qualifications
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work.
Licensure: Persons hired or reassigned to Social Worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM website.
English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part.
Grade Determinations: GS-12
Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Licensure/Certification: Individuals assigned as Social Worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Applicants must meet the requirements for providing supervision in the state where they are licensed at the advanced practice level and should list these qualifications within the assessment narrative and their resume. Documentation is required if part of your state's requirements for providing supervision for licensure is beyond your licensure only (example: certification of continuing education credits).
Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs(a document with written demonstration of KSAs must be included with application, see required documents section).
Knowledge of program Coordination and administration which includes consultation, negotiation, and monitoring.
Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
Ability to supervise multidisciplinary staff assigned to the program.
Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
Ability to provide training, orientation, and guidance within clinical practice.
All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.
The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12.
Preferred Experience: Mental Health, Program Development, Case Management Experience, and Geriatric Population.
References: VA Handbook 5005/23, Part II, Appendix G39
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans A...
The incumbent serves as the COMPACT Act Coordinator for NY Harbor VA Healthcare System. The Social Work Program Coordinator serves in facilitating implementation of COMPACT Act, which includes education of providers, internal stakeholder, external stakeholders, Veterans, and their families related to COMPACT Act.
This job is open to
- Internal to an agency
Current federal employees of this agency.
Clarification from the agency
Open to Current Permanent NY Harbor VA Healthcare System Employees
Open to Current Permanent VISN 2 Employees
Open to Current Permanent VHA Employees
Videos
Duties
The incumbent Social Work Program Manager will dedicate 65% of their time to Care Coordination and Integrated Case Manager (CC&ICM) and 35% of their time to Compact Act Coordinator (CAC) duties.
Compact Act Coordinator:
The incumbent implements COMPACT Act, which includes education of providers, internal and external stakeholders, Veterans, and their families. The incumbent is point of contact and facility subject matter expert on COMPACT Act, and provides clinical case management to Veterans utilizing COMPACT Act services. Assumes responsibility for evaluating implementation efforts at the facility and VISN, if requested, and ensures adherence to policies and procedures from the Office of Mental Health and Suicide Prevention. The incumbent uses his/her educational training, clinical experience, VA policies, and Joint Commission standards to administer direct services to a Veteran population.
The incumbent performs the following duties:
- Provides therapeutic services to individuals, families, and groups covering a wide variety of psychosocial issues not limited to the mental health setting.
- Collaborates with interdisciplinary teams in the provision of comprehensive health care services to Veterans and ensures equity of access, service, and benefits to this population.
- Collects, develops, and analyzes data using appropriate clinical indicators to monitor and assure the care provided is of the highest quality; provides consultation and education to VA staff and community-based service providers.
- Documents clinical activities and interventions in computerized patient record system (CPRS) and ensures appropriate transfer of Veteran care
- Provides clinical psychosocial treatment and case management services at an advanced practice level to eligible Veterans and their family members. Veterans may come from a wide geographic area, with complex medical and mental health problems that require intense clinical oversight and creative problem solving.
- Provides community-based case management services to Veterans with complex mental health and psychosocial needs, severe functional impairment, and high inpatient and emergency department utilization, in coordination with existing community and VA services. Services provided are recovery focused based on Veteran's self-identified goals, strengths, and values to improve their physical and social environments. Services may demand a high amount of drive time as interventions occur in the community and multiple visits per week may be made to the Veteran as needed.
Care Coordinator and Integrated Case Manager (CC&ICM):
The CC&ICM Social Worker demonstrates advanced practice skills and judgment. CC&ICM is a specialized framework that provides structure and standards for multiple healthcare professions throughout the continuum of care to collaborate and provide optimal utilization of healthcare resources. It uses a biopsychosocial model to enhance Veterans' wellness, level of functioning, and quality of life. The CC&ICM model goals include, but are not limited to, bridging medical and mental health care, transitioning inpatient and outpatient care, and integrating community care and VA Care thereby creating a seamless continuum of experience for the Veteran. This provides safe, efficient, and cost-effective interventions integrated throughout the continuum of healthcare to improve access, reduce duplication and fragmentation of services, ensure adherence to standards of practice, improve patient satisfaction, and support staff.
- The incumbent is responsible for case identification through evaluation and data analysis, direct case management services, facilitation of the Care Coordination Review Committee (CCRT), and direct collaboration with nursing and social work CC&ICM leads. The health care and psychosocial needs of the population served are complex and require a high degree of independence, clinical oversight, and creative problem solving.
- The incumbent builds and fosters networks for referral and Care Coordination, provide support and education to staff throughout the medical center, and work collaborative within multiple care settings to meet the needs of those served.
- The incumbent interfaces with all Integrated Care Communities (ICC) across the health care system. The duties and responsibilities of this position require and authorize the individual to develop and implement the local policies of the program.
- The Incumbent is administratively responsible and accountable for the clinical and program development and effectiveness of the facility CC&ICM Program.
Work Schedule: Monday - Friday 8:00 am to 4:30pm
Permanent Change of Station (Relocation Assistance): Not Authorized
Virtual: This is not a virtual position.
Functional Statement #:262-0
Financial Disclosure Report: Not required
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work.
Licensure: Persons hired or reassigned to Social Worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM website.
English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part.
Grade Determinations: GS-12
Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Licensure/Certification: Individuals assigned as Social Worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Applicants must meet the requirements for providing supervision in the state where they are licensed at the advanced practice level and should list these qualifications within the assessment narrative and their resume. Documentation is required if part of your state's requirements for providing supervision for licensure is beyond your licensure only (example: certification of continuing education credits).
Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs(a document with written demonstration of KSAs must be included with application, see required documents section).
Knowledge of program Coordination and administration which includes consultation, negotiation, and monitoring.
Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
Ability to supervise multidisciplinary staff assigned to the program.
Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
Ability to provide training, orientation, and guidance within clinical practice.
All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.
The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12.
Preferred Experience: Mental Health, Program Development, Case Management Experience, and Geriatric Population.
References: VA Handbook 5005/23, Part II, Appendix G39
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
- Benefits
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Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans A...
