Social Services Coordinator

Position Title:  Social Service Coordinator 

Location:          Federal Way Corps 

Status:              Non-exempt 

Compensation:  $20.00 an hour

A generous benefits package is included with full-time positions:  paid holidays, vacation time, sick time, and medical, vision, and dental insurances.

Health Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area.  Voluntary +1 and +family coverage at additional cost.  Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost.  Employees are covered by an employer paid life insurance policy.  Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options

Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements.

Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months’ service time. 

Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation is eligible for use after 6 months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year.

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is the spiritual regeneration of all people.

EXPERIENCE:

•  Minimum 2 years experience in Social Services work
• Basic knowledge of The Salvation Army's beliefs, structure and

KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

• Must be able to effectively and sensitively work with people of diverse backgrounds and circumstances
• Must be able to lead and give direction (i.e., volunteers)
• Detail-oriented and attention to detail
• Self-starter
• Team player
• Strong use of the English language in verbal and written communication. Excellent telephone skill
• Ability to work in a fast-paced environment and maintain poise under pressure. Customer service mindset
• Proficient typing skills (60 words per minute)
• Ability and willingness to keep the information confidential.

SOFTWARE-RELATED SKILLS:

• Microsoft Word and Excel required
• Knowledge of integrated database applications and ability to use new software programs with basic training.

SCOPE OF POSITION: 

Coordinate direct social service and support to clients. Operate food pantry. Tutor after-school children and help to provide a safe, orderly, and supportive atmosphere.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•  Answer phones & return messages
• Greet clients & all visitors to determine their needs
• Coordinate referrals of clients to agencies that may be able to assist.
• Maintain food bank, filled food boxes, and coordinated distribution
• Coordinate all donations for the food bank
• Coordinate all food purchasing for the foodbank and holiday meals.
• Conduct all client intake appointments.
• Coordinate distribution of PSE, Rental, Burnout, & Midway Sewer vouchers.
• Work with corps Officer in planning and implementing seasonal activities, i.e., Easter,
• Holiday client intake
• Oversee setup and take down of Holiday event sites, i.e., Toy n Joy, Giving Tree, etc.
• Act as point of contact for gift-in-kind donations, offer receipts, and record gifts.
• Oversee, organize, and plan the distribution of Thanksgiving meals and Christmas items.
• Act as contact for Safety Committee
• Prepare and teach Sunday School
• Teach Troops, Adventure Corps, Sunbeams, Girl
• Prepare all Social Services Reports
• Act as Social Services contact for all other organizations, potential GIK donors, and agencies that send referrals to the corps
• Create physical files as needed; maintain all files and filing systems
• Participate in regular staff meetings

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to grasp, push, pull objects such as files and file cabinet drawers and reach overhead
• Ability to operate a telephone
• Ability to operate a desktop or laptop computer
• Ability to lift up to 25 lbs. (usually file boxes).
• Ability to access and produce information from a computer
• Ability to understand written information

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required.  The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.