Social Service Worker - Las Vegas/Clark County

ABOUT ADOBE

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 and committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal consecutive times.

APH offers customized programs for insurance groups, providers, hospitals, and families, which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. As one of the country's few fully integrated healthcare providers, APH provides top-notch medical services with various service lines. The company is expanding and looking for individuals who want to make a difference and help those in need.

POSITION PURPOSE

The Social Service Worker (SSW) is responsible for assessing patient/family psychosocial needs, planning, implementing, procuring services for, and evaluating care needs while meeting with members in their homes. As an SSW your goal is to help improve the quality of life and health literacy. The SSW helps to coordinate, monitor, and ensure information is shared in an appropriate and timely primary, across the continuum of care. The SSW will promote the effective utilization of tools and monitor healthcare resources.

This position requires travel to Las Vegas, around Clark County, and surrounding areas.

DUTIES & RESPONSIBILITIES

• Provide case management field-based services to the assigned client population.
• Focus on addressing issues that will decrease medical costs and increase the quality of life.
• Develop positive relationships with clients, caregivers, providers, and other team members.
• Complete assigned assessments and develop appropriate care planning.
• Interact with peers in a collegial manner, supporting efforts to improve outcomes.
• Managing physical health problems through the provision of education.
• Connecting with other community services.
• Identification of dietary concerns.
• Home safety evaluations.
• Safe medicine use.
• Education on specific illnesses and treatments.
• Stress management.
• Emotional support.
• The monitoring process of clients through home visits.
• Compliance with HIPAA regulations.
• Maintain accurate records of care coordination in the EMR.

SKILLS & QUALIFICATIONS

• One (1) year of experience as an SSW is preferred.
• Computer skills required: (Microsoft Office Suite Software).
• Adapts to changes in policies, procedures, new techniques, & additional responsibilities.
• Clean driving record.
• Knowledge of HIPAA regulations.
• Bilingual (English/Spanish) is preferred.

EDUCATION, LICENSES, & CERTIFICATIONS

• High School Diploma or equivalent required.
• Bachelor’s Degree in Social Work (BSW) is strongly preferred.
• Minimum of 5 years of experience and/or training and/or a combination of education and experience can be considered.
• Current and clear driver's license.

COMPETENCIES & CHARACTER

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Must be able to frequently drive long distances, which may require a two-hour radius of your designated county (travel time is paid and mileage reimbursement is available).
• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee may occasionally lift and /or move more than 40 pounds.

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.