Social Catering Event and Meetings Manager

SOCIAL CATERING EVENT AND MEETINGS MANAGER
Please apply through our careers site www.riolasvegas.com/careers: https://dreamscaperio.wd5.myworkdayjobs.com/en-US/Rio_Careers/details/Social-Catering-Event-and-Meetings-Manager_JR100213
WHAT YOULL DO
The Social Catering & Meetings Manager is responsible for driving catering & meeting revenue for Dreamscapes new Rio Las Vegas Hotel & Casino. The position will manage a defined market, soliciting and closing business through multiple business development strategies.
ROLE EXPECTATIONS
Responsibilities include, but are not limited to, the following:

• Maintain exceptional customer service in every interaction.
• Build and maintain strong social events, meetings, trade shows and intermediary customer relationships on behalf of Dreamscape-Rio Las Vegas.
• Solicit new social business within defined territory through prospecting, business travel, entertainment, industry association involvement, and existing relationships maintenance.
• Understand and communicate market trends with the team.
• Log and retrace customer activities within the Envision sales system, establishing an appropriate communications cadence with customers. Generate and receive RFPs, evaluate profitability against hotel strategy and respond to leads in a timely manner.
• Send proposals, plan and conduct site inspections and generate contracts and addendums.
• Negotiate contract language with legal counsel and business terms with EDOS and applicable services teams.
• Turnover files to services teams thoroughly and timely to ensure operational success.
• Conduct site tours for definite business of our banquet and event facilities
• Consistently meet or exceed quarterly sales quotas and maximize revenue opportunities.
• Participate in team training and growth opportunities.
• Perform other reasonable duties and responsibilities as assigned.
• Generate catering and event prospectus, contracts, and event orders and all production requirements as needed.
• Collaborate with the Culinary and supporting operational departments to create the desired experience.
• Coordinate with all operations departments the set-up, service, and breakdown of all functions and confirming that all necessary equipment is on hand (both in house and rental)
• Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment.
• Knowledge of food and beverage products, meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to function and room set-up.
• Provide the ultimate experience for all clients while providing the highest level in standards of service without sacrificing quality.

SUPERVISORY RESPONSIBILITIES

• This position works directly with the Catering & Banquet team but does not have direct supervisory responsibilities.

REQUIREMENTS

• Minimum two years of social or hospitality sales and/or administrative experience.
• Ability to work nights and weekends as business demands.
• Strong organizational skills, solution-driven, analytical thinker.
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
• Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
• Proactive with an attention to details.
• Able to set priorities, work schedules, and meet department deadlines. High School Diploma or GED (required)
• At least 21 years of age.
• Contribute to a productive and positive environment.

PREFERRED

• Experience with Envision preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL REQUIREMENTS

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/move up to 10 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORKING CONDITIONS

• Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.