Sme O365 Engineer

The Subject Matter Expert O365 Engineer provides support to the U.S Citizenship and Immigration Services (USCIS) has a requirement to obtain and utilize Microsoft Tool Optimization (MTO) Services to aid in managing and maintaining Microsoft software, solutions, and technologies used across its enterprise. These services encompass various aspects such as product support, troubleshooting, and addressing critical issues necessary for sustaining vital business information technology services. MTO Services includes support for a range of Microsoft products currently in use within the USCIS environment, including Systems Center Configuration Manager, Microsoft Endpoint Configuration Manager, Dashboarding/SCOM (Azure Monitor, Azure Arc), Active Directory, Azure/Azure AD/Azure Governance, Cyber Security, MS Project Online, MS Visio Online, Windows Desktop Operating System, and Windows Virtualization. MTO Services play a crucial role in assisting USCIS with planning, implementing, deploying, and optimizing Microsoft software and technologies as required. These services offer expertise in architectural design, knowledge transfer, and the implementation of new products to enhance USCIS's IT infrastructure.

Provide troubleshooting for any issues with the M365 environment and act as the primary service administrators for enabled services, ie Exchange Online, Teams, OneDrive, etc.

• Verify stability, interoperability, portability, security, or scalability of system architecture.

Education and experience sufficient to perform the above tasks

None required for this position

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Frequently moves standard office equipment up to 25 pounds.
Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.

Travel is primarily local during the business day, although some out of the area travel and overnight may be expected

Experience

Relevant experience designing and implementing Microsoft Office 365 (O365) Services hosted within O365
Relevant experience connecting O365, hosted Exchange Services and Active Directory
integration
Direct experience migrating email from Exchange on-premise/hosted to Exchange online
within O365 through various migration methods (Cutover, Staged, Hybrid)
Experience with Archiving through PST, Exchange online archiving and other
Commercial tools or services.
Practical knowledge of Active Directory Federation Services (ADFS). Azure Active
Directory (AAD) AAD Connect, Azure AD Sync, or Azure, and Office 365 services to
include Exchange Online, Teams, Skype for Business Online, OneDrive for Business.
SharePoint Online, and Power Apps/Automations
Consulting experience with large scale migrations to Microsoft Office 365/Azure
Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE
Knowledge of IT security risks

HS Diploma or equivalent- bachelor’s degree highly desirable

Applicable Microsoft Certification (MCSA)
Experience with server virtualization, storage, and networking
Experience migrating large enterprise user populations (>45,000 named users)
Implementation of advanced functions of O365 including administration, security,
governance and compliance (Data Loss Protection, Information Rights Management,
Mobile Device Management, E-Discovery, In-Place Hold, Retention Tags, and
Encryption)

DHS BI and or successful DHS EOD

All Native Group is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

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