It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Duties:
- Professional, courteous, and motivated to deliver the highest value service.
- Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
- Perform effective and efficient services to ensure customer satisfaction and product performance including: timely repair, Installation and removal of commercial restaurant equipment, scheduled preventive maintenance and cleaning.
- Demonstrate ability to remain current on all equipment education and continually broaden scope of technical skill-set and theory of operation.
- Order and schedule delivery of repair parts and maintain inventory.
- Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
- Effective interaction with internal dispatch, management, warehouse, and technician teams.
- Deliver superior customer service focusing on customer needs, developing and retaining positive customer relationships, while creating and executing solutions in collaboration with customers.
- Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.
Skills/Qualifications:
- Ability to troubleshoot, test, repair and Service Technical equipment.
- Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics. Ability to understand, read, and utilize a multimeter.
- Ability to work flexible shifts
- Familiar with basic tools and multimeter
- Basic understanding and skill-set of Microsoft Office.
- Valid Driver's license
- Organizational Skills, Attention to Detail, Sense of urgency in responsiveness
- Ability to Adapt to Workplace Environment & Organizational Change
- Must be reliable, dependable, punctual, maintain good attendance and conscientious about product performance
- Able to lift and move heavy restaurant equipment when needed
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!