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Form of workJamul Casino is looking for FUN, friendly and positive team members to join our Slot Attendant (Cashier) team! As a Slot Attendant (Cashier) you will walk the Casino floor to redeem coupons, break bills and/or run change for customers, build relationships with guest, and have an overall understanding of slot machine funtionalities to assist guest.
We are San Diego's Closest Casino and offer excellent team member benefits like:
- Competitive pay
- Paid Time Off
- Health Benefits
- 401k
- Team Member Discounts
- Tuition Reimbursement
- Career growth
- Recognition Program
- And much more!
Apply today!
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
- Provide friendly, fast, and helpful customer service to all guests and team members.
- Maintain clear and open communications with customers and managers/supervisors.
- Be knowledgeable of players' club and encourage guest participation.
- Respond to machine tilts, malfunctions and determine if maintenance is needed.
- Perform minor maintenance/repairs on slot machines.
- Fill ticket printers and stock ticket paper.
- Respond to machines with jackpot and determine if jackpot is valid.
- Perform dispatching duties when needed in circumstances when Mobile Attendant is not functional or temporarily inactive.
- Circulate throughout assigned area(s) keeping conversations with team members to a minimum while focusing on opportunities to interact with the guests.
- Work to build relationships with existing customers and work to foster relationships with new guests.
- Knowledgeable of slot machine payouts and basic functions of slot machines.
- Develop thorough knowledge of all game functions, to include all bonus features. Be able to explain all games to the guests.
- Count and verify wallet
- Redeem coupons and break bills and/or run change for customers.
- Participate and promote in marketing events.
- Ability to use two-way radios and maintain professional radio etiquette at all times.
- Competently utilize Slot Mobile Attendant device to respond to floor duties independently and as assigned by leadership throughout work shift.
- Maintain the condition of the Mobile Attendant device including using only appropriate use of instruments, cleaners, chargers, cases and other approved accessories provided by the company. Keep the Slot Mobile Attendant device on person during their work shift, except on authorized breaks.
- Meet department uniform, appearance and grooming requirements.
- Meet attendance guidelines. Maintain cleanliness and organization of assigned work areas including pushing in chairs and trash pickup, as well as keeping work areas clean and free of safety hazards, debris and litter.
- Perform all job duties in a safe and responsible manner.
- Proactively serve non-alcoholic beverages to customers.
- Notify your supervisor if you need assistance, require additional help, or observe suspicious activity.
- Ensure supplies are stocked as needed.
- Attend all departmental and company training programs or meetings as directed.
- Must adhere to regulatory, department and company policies.
- Perform all job duties in a safe and responsible manner.
- Perform other job related and compatible duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- High school diploma or equivalent.
- Must be proficient in Microsoft applications.
- Excellent written/verbal communication skills.
- Excellent customer service skills.
- Dedicated team player.
- Able to handle multiple tasks, flexible and positive when adjusting to change.
- Ability to use small electronic hand held device to retrieve work assignments.
- Attention to detail and follow-through.
- Must be able to acquire and maintain appropriate gaming license.
LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Possess ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team member must be able to qualify for licenses and permits required by federal, state and local regulations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear.
Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.
Team member will be exposed to an environment containing unrestricted second-hand tobacco smoke.
ACKNOWLEDGEMENTI understand that the company reserves the right to make changes to this job description as necessary or convenient. I further understand that nothing contained in this job description or contained in any revisions creates a contract, either express or implied, between the company and myself either for employment or for the providing of any benefits or compensation of any kind, unless made in writing by the General Manager. I acknowledge that receipt of this job description is not an offer or promise of employment and that if an offer of employment is extended and accepted, I will be employed as an "at will" team member and that as an "at will" team member, my employment is not guaranteed for a fixed period of time and it may be terminated by the company or by me at any time for any reason with or without notice.
Employment Type: OTHER
