Address
Form of workSky Zone Fairview Heights-Court Monitor
Overview:
Our Court Monitors work directly with guests to provide courteous, friendly, and professional assistance/education while enforcing Sky Zone safety regulations. You are the primary person responsible for the safety of everyone at Sky Zone and ensuring it is cleaned and well maintained. Positive guest engagement is a must, cashiers bring guests in the building while court monitors are responsible for getting them to come back! Maturity and teamwork required!
Qualifications:
Availability nights, weekends, and holidays
Must be 16 years of age or older
Must exhibit the ability to provide excellent customer service
Must be able to interact and communicate clearly and effectively
Ability to work in a fast paced environment
Ability to handle and resolve recurring problems
Ability to speak comfortably to guests, may be required to speak in front of groups
Ability to project voice and be heard in a loud environment
Ability to inform and enforce store rules
See and respond to guest injuries or issues
Ability and willingness to clean
Responsibilities may include but are not limited to:
Maintain constant surveillance of guests in the facility: act immediately and appropriately to secure safety of the guest. Ability to react calmly and effectively in an emergency
Pay complete attention to the court at all times and be very interactive with the jumpers. Never turn back to the court
Keep participants under control so as to not endanger others. Maintain safety of ALL guests
Communicate court rules to all participants with attractions
Maintain positive relations and rapport with guest, but firm and command respect
Assist with court inspections
Perform various maintenance duties as directed, help maintain a clean and safe facility
Attend regular scheduled staff meetings and in service training
Presents professional appearance and attitude at all times, and maintains a high standard of customer service
Other duties as assigned
