Site Training Coordinator

The Site Training Coordinator is responsible for assisting the Master Compliance Training Program and supporting training initiatives for Operations and Quality business units in the manufacturing department. Site Training Coordinator serves as the Subject Matter Expert for the Learning management system (SME). This role involves maintaining training documentation and data, providing guidance on process-based job code curriculum, monitoring individual training progress, ensuring the availability of GxP compliance training courses, qualified trainers, and managing training documentation. Additionally, this role includes collaborating with other QuVa sites to standardize best practices and working in conjunction with the Training Specialist and Site Training Manager to meet training metrics and deliverables.

Responsibilities may include:

• Schedule training sessions and coordinate class times
• Enter completed training records into the Learning Management System (LMS)
• Assign job codes and training courses to individuals
• Maintain both electronic and paper training-related documentation
• Assist in Quality Systems and Compliance projects as needed
• Ensure training documentation complies with procedures and regulations
• Communicate training schedules, metrics, and changes to site personnel through in-person interactions and emails
• Coordinate individual training schedules to align with production workflow and requirements
• Ensure the availability of training materials and subject matter experts
• Assist the Training Specialist in onboarding new personnel
• Manage the day-to-day administration of the Learning Management System (LMS)
• Provide end-user support, troubleshooting, issue resolution, and technology assistance
• Migrate and maintain content, assets, and resources in the LMS
• Maintain learning plans, notifications, and reporting
• Generate requested reports, queries, and metrics from the LMS to ensure compliance
• Train and provide one-on-one coaching to employees and management on LMS usage
• Issue training plans for individuals based on process-based job codes
• Monitor individual training progress and escalate delays or concerns to department management
• Verify the completeness of training documentation and upload it to meet training requirements
• Assist with tracking and analyzing Key Performance Indicators (KPIs) for continuous improvement
• Escalate issues or concerns related to the training process to the site leadership team
• Facilitate communications and discussions between trainees, trainers, area management, and the site leadership team to ensure training objectives are met
• Other duties as assigned