A&A is a leader in the commercial janitorial industry. With offices across the country, A&A services a diverse portfolio including commercial office buildings, schools, hospitals, government facilities, industrial buildings and many more. Founded in 1973, A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First™.
A&A is looking for a Site Supervisor for our Bronxville location. The focus of the role is to provide day-to-day support to the operations team while they are out in the field.
This role will encompass the following responsibilities:
Mid-shift hour from 1:00 pm to 10pm
Forman Rate $21.60/Hour
· Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
· Support Operations team by taking preventive action to mitigate company damages
· Identify corrective action and programs to remedy constant trends, which result in organizational losses and problems.
· Conduct customer service surveys.
· Forward customer complaints to proper Directors and/or Operations Managers.
· Follow up on customer complaint’s/request, status with clients, Directors, Managers, or Supervisors.
· Update and maintain MSDS (Material Safety Data Sheets).
· Maintain and follow up on all Radios, Equipment and transportation repairs.
· When needed will assist Operations Manager with e-mails, follow-ups, and letters.
· Assist with other duties and projects as assigned.
Experience Preferred:
· Two to three years’ experience in customer service, medical facilities
· Computer literate: Microsoft word, excel, Windows
· Janitorial Experienced preferred
· Computer literate: Microsoft word, excel, Windows
Bilingual A+
Physical Requirements:
· 75% Walking and 25% Sitting.
· Lifting up to 50 pounds
Required education:
· High school or equivalent
Required experience:
· Supervising: 2-3 years
Job Type: Full-time
Pay: $21.60 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Language:
- Spanish (Preferred)
Ability to Relocate:
- Bronxville, NY 10708: Relocate before starting work (Required)
Work Location: In person