Site Reliability Engineering Principal

Provides leadership and initiative in the solutions to improve the availability, scalability, latency, resiliency and efficiency across the enterprise. Responsible for improvements to end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence. Leads the improvements and optimization of service conditions. Mentors those in less senior positions.
Minimum Qualifications:
Bachelor’s Degree in Computer Science, Engineering, Information Systems and/or equivalent formal training or work experience. Five (5) or more years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the experience requirements.
Job Specific Information:

• Responsible for providing the platform for critical applications and systems to maintain constant high availability and reliability.
  
• Develop and maintain the system and its services, automate the deployment and orchestration, ensuring system scaling, investigating and resolving, identifying and implementing preventive measures proactively, collaborating with key stakeholders such as development, architects, testing, and business partners.
  
• Conduct proactive measures such as capacity planning, performance tuning as well as working closely with development teams to ensure that features and services are designed and deployed in a way that meets reliability and performance goals.
  
• Build and implement services to make IT support better at their jobs. This may include but not limited to adjustments in monitoring and alerting, code and configuration changes in production, building tools from scratch to help with weaknesses in software delivery and incident management.
  
• Participate in incident calls, provide strong thought leadership and direction to bring services back to a running normal state.
  
• Lead/investigate postmortem for critical incidents in identifying root cause, provide recommendations that will help mitigate or permanently avoid the issue from happening again and working with Rely teams to develop and implement best practices.
  
• Lead, design, develop, implement a cohesive and structured approach and execution in the areas of observability, service level objectives, reliability culture, incident management and other areas that will help achieve reliability goals and objectives.

Skills/Knowledge/Experience Considered a Plus:

• Excellent verbal and written communication skills
  
• Strong Presentation skills (using powerpoint)
  
• Strong sense of ownership
  
• Site Reliability Engineering or Devops focused role
  
• Advanced knowledge and experience in Linux or its variations, Java, Springboot, Weblogic, AppDynamics, Splunk, webservice technology, API technology, Networking, cloud technology, etc.
  
• Experience managing, scaling and troubleshooting Java applications

Work Location(s)/Domicile:
This position may be in Collierville, Tennessee; Orlando, Florida; Plano, Texas; Pittsburg, Pennsylvania or Colorado Springs, Colorado.
Relocation:
Relocation assistance is not available.
Additional Information
Salary Range Estimate: Monthly Salary: $9,145.00 - $16,284.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.
Job Posting End Date: 04-04-2024

We recognize that our people do their best work when they have an outstanding benefits package to help. In addition to a competitive salary and annual bonus opportunity, we offer comprehensive medical, vision, and dental coverage at limited employee cost, a generous 401K match, tuition reimbursement for what comes next professionally, and a flexible work environment that helps you balance it all.It's also important to us that our people have time to relax and recharge. That means multiple weeks of paid vacation available day one, paid parental leave (including for adoptive parents), paid sick leave, and additional time off.

FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

• FORTUNE Magazine: No. 18 among “World’s Most Admired Companies” (2023)
• Newsweek Magazine: One of “America’s Most Responsible Companies” (2023)
• Forbes Magazine: One of “Americas Best Large Employers” (2023)
• Newsweek Magazine: One of "America’s Greatest Work Places for Diversity" (2023)
• FORTUNE Magazine: One of the “Blue Ribbon Companies” that appears on 4+ Fortune Annual Award Rankings (2023)
• FreightWaves: #1 Among the “Top 500 For-Hire Carriers” (2023)
FreightWaves: Freight-Tech 25 Award, honoring innovation and disruption within the freight industry (2023)

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact recruitmentsupport@fedex.com.