Site Manager | Full-Time

Nao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person visits, virtual appointments, and home visits. As an organization grounded in respect, clarity, and thoughtfulness, we place the utmost importance on a patient-centered approach.

Job Summary

Join our team as a Site or Clinic Manager and take on a critical role in leading the operations and staff of our clinics. We are seeking a highly skilled, goal-oriented, and tech-savvy professional with extensive management experience to excel in this position. As a Site Manager, you will be responsible for your assigned site/s, overseeing all aspects of site management, including staffing, performance monitoring, execution of company procedures, and operational efficiency.

Your leadership abilities and problem-solving mindset will be crucial in delivering exceptional results and driving your sites and staff toward success. With your keen attention to detail and ability to navigate challenges, you will ensure seamless healthcare delivery even in a remote position.

Roles & Responsibilities:

• Lead and oversee the operations of assigned clinic site/s, ensuring smooth and efficient functioning.
• Work with the HR Department to manage staff with recruitment, onboarding, training, and performance evaluations, providing guidance, feedback, and support as needed to ensure optimal productivity and high-quality work.
• Track and keep an organized record of data relevant to your sites and employees.
• Manage and monitor staffing requirements and ensure that assigned site/s are adequately staffed.
• Collaborate with cross-functional teams to develop and execute strategic plans, aligning site operations with overall company objectives.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement appropriate strategies to enhance operational efficiency and productivity.
• Address and resolve any operational issues or challenges that arise, applying critical thinking and problem-solving skills to find effective solutions.
• Ensure compliance with all relevant regulations, guidelines, and data privacy standards, including HIPAA, to maintain the confidentiality and security of patient information.
• Collaborate with technical support teams and inventory to ensure the availability and functionality of work systems, tools, and technologies.
• Foster a culture of continuous improvement, encouraging innovation, creativity, and the implementation of best practices to optimize remote site management processes.

Skills and Qualifications:

• Bachelor's degree in a relevant field required; MBA or advanced degree in management preferred.
• Minimum of 3 years of experience in a managerial role, demonstrating a successful track record in leading teams and achieving operational goals.
• Tech-savvy mindset and proficiency in utilizing online work tools, software, and technologies to enable effective communication and collaboration in a site management setting.
• Strong work ethic and commitment to upholding the highest standards of integrity, professionalism, and leadership.
• Ability to adapt to change and navigate through ambiguity in a fast-paced, dynamic environment.
• Excellent problem-solving and decision-making skills, with a focus on achieving results and driving continuous improvement.

Benefits (Full-Time):

• Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance options for you and your dependents
• Paid Family and Disability Leave*
• FMLA*
• 401K Retirement Plan*
• Paid Time Off (PTO)
• Free care for you and discounted care for your family at all Nao Medical locations
• Nurturing a passion for promoting a healthier community and opportunities for leadership and career growth

At Nao Medical, we take immense pride in our innovative solutions. We are opening this opportunity to talented professionals worldwide, as we believe in harnessing the power of diverse perspectives and experiences.

Nao Medical is an equal-opportunity employer that celebrates diversity and is committed to building an inclusive environment for all employees and patients. We encourage international candidates who meet the qualifications and possess the passion for remote site management to apply and join us in our mission to deliver exceptional healthcare services on a global scale. Grab this opportunity and submit your application now!