Site Administrator

Ambulatory & Urgent Care at Centereach
Catholic Health is opening a new Ambulatory & Urgent Care location in Centereach. The multispecialty practice is located at 2112 Middle Country Road and is set to open in July 2023. This new multispecialty location will offer an array of primary and specialty care, as well as urgent care services for the Centereach community and surrounding areas.
POSITION SUMMARY:
Site Administrator provides leadership, direction, and ongoing administration and management for all aspects of the assigned medical offices of the CH Physician Medical Group. The Practice Director ensures policies and procedures are implemented for efficient, effective management of all programs. The Practice Director has overall responsibility for all aspects of physician practice management's financial results and operational performance and is accountable to communicate and implement the Medical Groups strategic initiatives to meet the CH goals and objectives. The Site Administrator Practice Director will be responsible for optimizing the Patient and Physician experience by utilizing survey results, increase the efficiency and capacity of the Medical Practices and be accountable for integration with the Hospitals, IPA and practices by ensuring all patients health needs are being met by referrals and hospital programs for other care services. Travel is required to multiple practice locations to visit referral sources and leadership meeting.
DUTIES/RESPONSIBILITIES:

• Takes the lead with Medical Group Operations and Service Line senior leadership for the preparation of the annual operational, staffing and capital budgets for all Service Lines operations at the site.
• Accountable for operational/financial metrics and overall business results of the practice, as well as, patient satisfaction, staff and physician engagement.
• Supervises, leads and develops staff at all levels to engage team to and oversee day-to-day operations of the multi-specialty site
• Collaborates with medical group and service line leaders
• Collaborates with Onboarding to team and Medical Group leaders to understand results of due diligence and support onboarding of newly employed physicians as well as prepare and operationalize non-employed sessions.
• Responsible for managing the physician schedules for increased efficiency and to maximize practice office capacity and utilization of space and staff.
• Oversees the coordination of operational start-up and on-boarding for new practices with physician practice management staff.
• Overall accountability using all available tools and applications to ensure Physician and staff are trained on EPIC and workflows are managed to reduce inefficiencies in the medical practices. Oversees and directs administrative activities to maintain accurate and comprehensive files for: patient records; current operational policies and procedures; internal and external reports and correspondence; governmental and regulatory standards.
• Provides recommendations and is open to suggestions for operational changes and ensures implementation and adherence. Identifies and recommends a course of action for approval to the Medical Group and Hospital leadership on organizational and/or operational problems requiring intervention or resolution. Manages the execution of the Medical Group marketing and branding programs.
• Other duties as assigned.
• Identifies problems impacting financial performance, opportunities for revenue enhancement, and implements solutions that result from by collaborating with the Revenue Cycle, Medical Group operations team and Information Technology departments.
• Ensures appropriate industry standard staffing levels are maintained in assigned physician practices and supports requests for additional FTEs with appropriate business justification.
• Engages and manage practice all initiatives and progress.
• Engages and manages financial performance of practice.
• Ensure and manages overall Physician, Patient and Staff satisfaction targets are being met.
• Manage staff turnover to ensure appropriate support staff is available to meet the practice needs.
• Collaborates with Onboarding and service line for new of practice and ensure EMR transition is smooth and productive.

POSITION REQUIREMENTS AND QUALIFICATIONS:
Education:
Bachelor's degree from an accredited university or college preferably in Health Management or Business Administration. Master's Degree in Healthcare Administration preferred.
Experience:
Minimum of five (5) years of experience managing physician practices and ten (10) years of experience in healthcare management.
At Catholic Health your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future. Our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes - to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes. Catholic Health is also proud to be voted one of Newsday's Top Places to Work on Long Island in 2018 and 2019 and Modern Healthcare's Best Place to work in both 2019 and 2020.