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Form of workShuttle Drivers will be responsible for driving guests from Nashville Shores to Opry Mills and Downtown Nashville. Drivers will be expected to deliver outstanding guest service while working and adhere to all operating procedures put in place by Nashville Shores.
- Maintain a polite and friendly demeanor while working and interacting with guest.
- Adhere to and maintain a safe operation of vehicle.
- Clean shuttle after every drop off and at end of the day.
- Insure that all guests adhere to the rules of the Nashville Shores.
- Know and respond to questions regarding the Nashville Shores and surrounding area.
- Resolve customer complaints by using good sound judgment or by requesting assistance from a manager.
- Perform other duties as assigned.
- Problem Solving Identify and resolve problems in a timely manner; gather and analyze information efficiently; and develop alternative solutions when needed.
- Technical Skills Be cognoscente of surroundings and able to respond immediately to emergency situations by applying first aid knowledge obtained during training.
- Communication Greet each and every guest in a warm and inviting manor; complete all supporting documentation in a clear and concise fashion; and able to read and interpret information quickly.
- Planning/ Organizing Keep assigned work area clean and orderly at all times; fill downtime with appropriate tasks; and work in an efficient manor.
- Quality Control Demonstrate accuracy and thoroughness in work; look for ways to improve and promote quality; and able to monitor own work for quality assurance.
- Dependability Follows instructions and responds to management direction; takes responsibility for own actions; complete task on time or notifies supervisor with an alternate plan and timeline; consistently at work and on time for scheduled shift; and ensure responsibilities are covered when absent.
- Must be at least 21 years of age
- Must have or obtain an F endorsement or higher on license before employment.
Work Environment*- Will include driving a 12 passenger van in and out of tight spaces, driving in traffic or heavily populated areas
Occasionally = Less than 33% of time worked dedicated to the activity.
Frequently = Between 33 66% of time worked dedicated to the activity.
Regularly = More than 66% of the time worked dedicated to the activity.
* The physical demands and work environment described here are representative of those that are to be expected and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
