Showroom Sales Associate

Job Summary: Showroom Sales Associate

We’re Semihandmade – an innovative company offering cabinet solutions for every project, style, and budget. Since 2011 we’ve done over 50,000 jobs (and counting!) We recently opened a beautiful new showroom in downtown Monrovia and are looking for brand evangelists to champion our product & help bring Semihandmade to even more folks. We have exciting partnerships coming up with amazing designers and are looking for the right person to help make our customers' dreams a reality.

We are seeking a talented, customer-centric Sales Associate based in our Monrovia showroom to join our team and help contribute to the company’s growth. As a Sales Representative, you will play a crucial role in driving revenue by identifying and securing new business opportunities. Additionally, you will be responsible for providing exceptional customer service, assisting customers in exploring our products, while ensuring a positive showroom experience. The ideal candidate will have sales experience, excellent communication skills, a passion for customer satisfaction, and a strong understanding of the products on display.

Responsibilities:

• Prospecting and Lead Generation: Actively seek out new prospects through various channels, including cold calling, networking events, and online research.
• Client Relationship Management: Build and maintain strong relationships with clients by understanding their needs, providing product information, and offering tailored solutions. Including design firms and contractors.
• Pipeline Management: Manage and update sales pipeline regularly, keeping accurate records of interactions and progress using CRM tools.
• Achieving Targets: Meet and exceed monthly, quarterly, and annual sales targets to maximize commission earnings.
• Customer Engagement:
• Greet and welcome customers as they enter the showroom.
• Assist customers in understanding product features, benefits, and specifications.
• Provide personalized product recommendations based on customer needs and preferences.
• Answer in-person and online customer inquiries and provide accurate information about products and services.
• Take online and in-person appointments to help educate our customers on our offering, guiding them through steps to purchase.
• Showroom Maintenance:
• Ensure the showroom is clean, organized, and well-maintained.
• Arrange and display products in an appealing manner to attract customers.
• Monitor and replenish samples on the showroom floor.
• Queue Management
• Ensure that customer inquiries are being responded to in a timely manner
• Answer incoming phone calls & provide general information
• Maintain constant contact & appropriate follow-up with showroom opportunities to close sales.
• Customer Feedback:
• Collect and relay customer feedback to the management team.
• Identify opportunities for improvement in the showroom layout, product offerings, and customer experience.

Qualifications:

• Proven Sales Experience. Demonstrated success in a commission-based sales role, with a track record of meeting or exceeding targets.
• Excellent interpersonal and communication skills.
• Knowledge of cabinetry products and the ability to convey this information to customers.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Self-Motivation. Ability to work independently, set goals, and manage time effectively to achieve targets.
• Resilience. A positive attitude and resilience in the face of challenges, with the ability to learn from setbacks and adapt strategies accordingly.
• Customer-Centric Approach. Prioritize customer satisfaction and build long-term relationships by understanding and addressing customer needs.
• Basic computer skills and familiarity with Shopify, Netsuite, Front, and Talkdesk preferable.

Compensation:
This is an hourly role – the target compensation is 23/hr with a competitive commission structure.

Working Conditions:

This position is based in our Monrovia showroom and is scheduled for Tuesday-Saturday.

If you are a motivated and results-oriented sales professional who loves beautiful, innovative products, we invite you to apply and join our dynamic team. Take the next step in your career and be a key player in driving our company's success.

Join our team and be a part of providing our customers with quality products and outstanding service.

Job Type: Full-time

Pay: $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend

Ability to Relocate:

• Monrovia, CA 91016: Relocate before starting work (Required)

Work Location: In person