Sales Associate/Customer Service

Sales Associate

Position Summary:

Participates in the daily activities and operations of Modern Home 2. Position reports to the President/CEO. Must be available for Saturday shift. This position requires an individual to undertake a variety of administrative functions. In order to be successful, the candidate needs to bring administrative skills and experience, as well as a willingness to learn our processes and systems. It is also expected that the individual be a self-starter, personally well-organized, detail oriented, and willing to provide outstanding customer service and follow-up.

Essential Duties & Responsibilities:

· Greet and assist customers in the showroom.

· Self-starter able to create a brief “Bio Description” on vintage items by researching the artist.

· Continue to build rapport with customer throughout selling process through communication of quotes, phone calls, emails, and any additional showroom visits.

· Sorting and directing emails to the appropriate destination.

· Assisting with showroom layouts and displays.

· Manage and follow up on all orders, returns, and deliveries.

· Detailed data entry.

· Constructing quotes, invoices, and sample orders for customers.

· Creating accurate customer computer files in QuickBooks and input job quotes, sales invoices, and vendor purchase orders.

· Keep showroom neat and well-organized on a daily basis.

· Provide phenomenal customer service.

· Knowledgeable of current fashion and home trends.

· Strong computer and social media skills are highly desirable.

Qualifications (Knowledge, Skills & Abilities)

To perform this job successfully, an individual must be able to multitask and be comfortable working in a fast-paced environment. The individual should be able to stay on task with many distractions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

· High school diploma (or GED) with 2 or more years of retail sales experience and 2 or more years of customer service experience.

· Interior design experience/knowledge a plus but not required.

· Experience with general office equipment (telephone, copier, printer, etc.)

· Experience with MS Office is required.

· Experience with QuickBooks is required.

· Professionalism, to include dependability, accountability, and punctuality.

· Self-motivated and internally driven to excel in your position and career.

Physical Requirements:

· Ability to lift 30 or more pounds.

· Able to lift and bend to pick up items.

· Experience with sit down forklifts

· Capable of using a two-wheeler or dolly to move product.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person