The Service Technician is responsible for high quality and effective repair of Bobcat construction equipment. Provides excellent customer service, maintains professionalism, and ensures appropriate and detailed records for time, parts, supplies, purchases and repairs.
Duties and responsibilities include, but are not limited to:
- Reconditions and repairs equipment and components
- Maintains complete and detailed working records for time, parts, supplies, and outside purchases for repairs
- Maintains and cares for shop tools, all Company equipment and Company vehicles.
- Performs diagnostic inspections as directed
- Interacts with customers and co-workers on a daily basis and may have interaction with sub-contractors of customers
- Accountable for following all DOT, OSHA, ISO9001 and established Company rules, regulations and guidelines
- Measure of success determined by established Company guidelines, including but not limited to repairs completed, time required to complete repairs, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback
- Ability to hookup to machines and diagnose with laptop
- Represents Company at factory, industry and company events, including meetings and training
- Follows all safety rules and regulations while performing work assignments and adheres to all policies and procedures as specified in company manuals and as directed in the employee handbook
- Performs all other duties as assigned by management in a professional and efficient manner
Desired Skills and Experience
- High School diploma, GED or vocational training/certification
- 1 - 3 years’ experience in the same or similar industry
- Owns and maintains personal tool inventory
- Mechanical/technical aptitude, safe work habits, a good working knowledge of equipment operations and mechanical functions. Strong electronic diagnosing capabilities, works with minimal supervision, customer service oriented, a problem solver, reliable, ethical, able to adapt to the people and environment around them - customers, suppliers, co-workers and manufacturer's employees
- Experience with hydraulic systems, electrical, electronics, pneumatics, diagnosing and calibration a plus
- Communicates professionally, respectfully and honestly at all times and communication is to be clear and language is to be profanity free while employee demeanor is to be calm and composed
- Must be able to lift at least 50 lbs., stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear
- Regularly exposed to extreme weather elements, including wet and/or humid conditions, extreme cold and extreme heat, moving mechanical parts and equipment, and noise level in working environment can be moderate to high
- Background check, pre-employment drug testing and clean driving record required
- Personal appearance must be neat and clean
- Certain positions require a valid driver's license and ability to meet requirements of the Company Driver Policy; the Company will review motor vehicle records annually for all employees for whom driving a motor vehicle is an essential job function of the job, and when employees must obtain and drive rental vehicles during the course of conducting company business
Job Type: Full-time
Pay: From $25.62 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Profit sharing
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- On call
Application Question(s):
- What brands of equipment do you have experience working on?
- What certifications do you currently have?
- Do you have your own tools?
- Please list your salary expectations.
- Are you willing to undergo a background check, in accordance with local laws and regulations?
Experience:
- hydraulic or electrical diagnostic: 2 years (Required)
Ability to Relocate:
- Round Rock, TX: Relocate before starting work (Required)
Work Location: In person