Shipping/Receiving Coordinator

Job Title:
Shipping/Receiving Coordinator
Job Description:
The Shipping/Receiving Coordinator is responsible for performing data entry in O for shipping activities, providing logistics support for customer shipments including the assembly of customer order packets for processing, the preparation of documents for shipping, and the scheduling of carriers and coordination of pick up times. The Coordinator reports to the Supply Chain Manager.

• A key player on the Supply Chain team, the Shipping Coordinator has strong problem- solving and task-management capabilities. They thrive in a fast-paced environment; they provide critical support in achieving the team's goals of accurate product fulfillment, close relationships with our 3PL vendors, shipping carrier accuracy, and generally improving our customer experience through efficiency
• Is efficient at organizing multiple tasks and staying on deadline, building relationships with outside vendors as well as team members, and be comfortable doing this without ongoing direct supervision. Proactively generate ideas and identify opportunities for improvement. Place a high value on accuracy and take special care to double check work.

Key Results/Responsibilities:

• Provide data entry using the SAP business information system, for all shipping relevant to the manufacturing location.
• Review open order reports daily to track and ensure there are no missed shipments by maintaining the shipping manifest report.
• Assemble customer order packets with all necessary processing and shipping information. Coordinate completion of certificate of analysis with QC lab employees. Coordinate customer shipments with customer service representatives.
• Prioritize and coordinate the timely shipping of transfers to satellite warehouses and timely faxing of shipping documents to freight forwarders.
• Maintain on-time shipping metrics and handle all incoming phone calls.

Key knowledge, skills, and abilities:

• Oversee all fulfillment : Customer Door Shipments, DC shipments, packaging, inventory deduction and accuracy, while monitoring these shipments for discrepancies and improvements
• Proficient in planning, organization, and attention to detail.
• Knowledge of Federal/State/Local regulations.
• Understanding and knowledge of safety/environmental regulations.
• Flexibility and ability to perform multiple tasks in a fast paced environment.
• Effective oral and written communication skills and basic math skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Previous experience with Oracle preferred.
• Managing in time delivery from the factory to the warehouse
• Work closely with Manufacturing, Quality and other Supply Chain sub-functions to ensure accurate product shipments
• Manage and report on all unshipped orders with reason codes.
• Track and report on all backorders, working closely with Planning and Logistics Coordinator and Warehouse Coordinators for expected product ship dates and with Hubs to coordinate split shipments if needed.
• Support team to devise better and more efficient fulfillment processes.
• Develop and document processes for the shipping and fulfillment department.
• Assist with return processing, shipping, inventory and storage.
• Assist with escalations and exceptions with utmost urgency and priority.

Applicable Education, Experience, Licensing, and Capabilities:

• High school diploma or equivalent.
• 1 to 3 years shipping and receiving experience with emphasis in inventory control.
• Data entry experience required.
• Adept at creating reports.
• Advanced computer skills with MS Office and Inventory Management Systems
• Effective verbal and written communication skills
• Excellent analytical skills and the ability to manipulate large amounts of data.
• Advanced Excel skills
• High attention to detail and accuracy
• Independent worker who demonstrates initiative
• Ability to multitask, adapt to change and work in a dynamic environment.
• Ability to collaborate and communicate within a multi-department atmosphere.

Physical Demands

• Physical Demands Lift/Carry
  • Lift 10 lbs or less (Constantly)
  • Lift11-25 lbs (Occasionally)
  • Push/Pull 12 lbs or less (Constantly)

Preferred Qualifications
Exposure to manufacturing or distribution industries
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.