Job Description
- Ability to be trained in various positions in the office to be a backup where needed
- Manage incoming calls
- Take the extra mile to engage customers
- Provide accurate, valid, and complete information by using the right methods/tools
- Excited to help customers
- Problem-solver
- Quick to think on your feet
- Excellent use Outlook (email), Microsoft Excel and WMS (in-house warehouse management system (very user friendly)
- Excellent service standards