Responsible for monitoring appointments scheduled by our appointment coordinating team and making sure product is being shipped on a timely manner. Responsible for setting appointments with our co-pack customers and coordinating with their customer transportation team. Performing heavy phone and computer work.
ESSENTIAL JOB FUNCTIONS:
- Answer heavy telephone calls.
- Review appointments with the production team to make sure customers are scheduled accordingly. Learn all products packed at Lake Park location.
- Relay necessary information to sales, production, and shipping staff.
- Must work and understand warehouse inventories, production scheduler reports and other information necessary.
- Must work closely with all shipping/production departments to prioritize appointments.
- Perform other functions as instructed by Assistant Shipping Manager and/or Shipping Supervisor.
PHYSICAL REQUIREMENTS:
Must be able to remain in a stationary position throughout much of the work day. Ability to operate a computer and other office productivity equipment. Ability to occasionally move about inside the office and food processing facilities. Must be able to work in a high noise area. Must be able to lift up to 50 lbs.
- Must be familiar with all shipping and warehouse operations.
- Knowledge of company database, GIS a plus. Must have the ability to learn and master program.
- Computer literate with good working knowledge of Microsoft Office including Word,
Outlook, and Excel. - Requires excellent people skills, a congenial attitude, and a professional appearance for regular interaction with employees, customers, vendors, and co-workers.
- Must have basic math skills.
- Must be well organized, efficient, and reliable with good attendance.
- Must have good communication skills (both written and verbal).
- Must pass pre-placement drug/alcohol screen.
ADMINISTRATIVE BENEFITS:
- Competitive benefits package including Medical, Dental, and Vision
- 401k plan with a discretionary match, subject to a vesting schedule
- Paid Sick, Vacation, Holiday Time and Personal Hours
- Employee Vehicle Purchase/Lease Programs
- Discounted tickets to major theme parks throughout California
- Tuition discount partnership program with University of La Verne
- Work life balance through Employee Assistance Program