Shift Supervisor

Join a leader in the shooting sports industry! Silver Eagle Group (SEG) is Northern Virginia’s premier retail store, indoor shooting range and training center. We have an immediate need for full time and part time Shift Supervisors.

The Shift Supervisor is responsible for the general guidance and oversight of employees and operations in regards to policy and procedure as they pertain to retail, sales, range safety, and day to day operations. The Shift Supervisor oversees customer service, merchandise and range operations within the guidelines of established SEG policy and in line with dictated growth and business strategy. The Shift Supervisor is expected to deliver an outstanding experience to the customer, streamline systems, maintain and promote a professional staff, and assist in sales, promotion and marketing.

Essential Functions and Responsibilities

• Ensure all daily operations are conducted in line with SEG message, culture and policy; creating an environment of value and experience for SEG customers
• Ensure all staff is familiar with the SEG values, products and mission
• Maintain a neat, clean and organized merchandise and sales floor, ranges and customer waiting area
• Ensure all security and safety policies are adhered to at all times to maintain a safe, friendly and comfortable environment
• Provide excellent customer service and maintain good customer relations
• Opening and closing of merchandise area, store and ranges
• Ensure proper adherence to SEG policy and procedure
• Assist in promotional and special events

Supervisory Responsibilities

This position will supervise Retail, Merchandise, Front Desk, and Range Safety Officers.

Job Qualifications

Morning, evening, and weekend hours are required.

• High School Graduate
• Knowledge of the shooting sports industry is a plus
• A previous record of integrity, honesty and dependability
• Minimum 2 years relevant supervisory experience
• Demonstrated customer service experience
• Have the ability to organize complex material in an efficient manner
• Have sound problem solving skills
• Be capable of handling multiple projects simultaneously while prioritizing effort along strict time lines to ensure individual deadlines are met

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person