Shift Leader / Supervisor

Key holder

*BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)*

-Must be at least 18 years of age and present state-required proof of age documents.

-High school diploma or GED required: An Associate's or accredited Bachelor's degree with an emphasis in business, marketing, merchandising, or related preferred.

-At least 2 years of retail sales, guest services, and/or leadership/management experience required: at least 6 months of retail.

-Management experience preferred.

-Must be able to bend, stoop, reach with arms / hands, climb on ladders, and lift merchandise weighing up to 50lbs from ground level to minimum height of 4 feet.

-Must be able to work alone and move throughout the store unassisted for up to 12 hours.

-Must have transportation to make bank deposits as needed according to Company guidelines.

*\*MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES*

-Under general supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. The principal business outcome for this position is to ensure that outstanding guest service experiences are provided using elements of GameStop's business model.

-Provide best in class guest service, promptly greets guests, responds to guest concerns and complains quickly, effectively and courteously.

-Promptly process purchases/return transactions via Point-of-Sale computer system via PC keyboard. Including making accurate change, placing merchandise in a bag, and removing receipt from the printer to give to the guest.

-Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.

-In partnership with the Store Leader, conduct store inventory counts, stock/restock merchandise on shelves and are represented, organized, and alphabetized on the sales floor.

-Assist store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Manager.

-Count, balance and reconcile daily business transactions totals correctly and accurately in the point-of-sale (POS) system.

-Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system.

-Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization.

-Ability to work extended hours/days as necessary, including Sundays.

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Preferred)

Work Location: In person