shelfAdz Invoicing Administrator

Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most - the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up.

Vestcom's core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other.

• OUR TEAMS - Our colleagues and our client define our team.
• OUR INTEGRITY - Our colleagues and clients rely upon us to deliver.
• OUR INGENUITY - Our colleagues and clients look to us for unique solutions.
• OUR PERFORMANCE - Our colleagues and clients team with us to win.

Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at www.vestcom.com.

Opportunity

The shelfAdz Invoicing Administrator will act as a liaison between all assigned accounts and coordinating departments, as well as the primary point of contact for the client on assigned shelfAdz billing administration work, providing answers for questions, problems and requests raised by the client.  Other responsibilities are to ensure that the client receives only the highest quality of product and services, in a timely manner, has over-all accountability for the management of assigned projects and implementations of new and existing clients. Additional responsibilities include tracking project issues, providing management reporting and issues resolution tracking as well as maintaining cross-functional business expertise within Vestcom. Other responsibilities include project status and communications, while establishing and maintaining relationships with all concerned parties. shelfAdz Invoicing Administrator work will include support across Retail and CPG clients.

  Key Areas of Responsibility

• shelfAdz Invoicing Administrator for all assigned accounts.
• Ensures total client satisfaction, through the timely & accurate completion of shelfAdz billing submission to Accounting.
• Prepare and maintain data related to shelfAdz billing submission to Accounting.
• Regular communication with internal & external stakeholders in support of shelfAdz billing
• Reviews production reports and SOWs for accuracy & proactively works with internal Vestcom stakeholders to resolve any issues
• Proactively develops business solutions and process improvements for shelfAdz billing with minimal supervision.
• Ensures compliance with internal policies, procedures and internal controls in accordance with the Sarbanes- Oxley Act 2002 Section 404.

  Key Qualifications

• Bachelor's degree in business, marketing or similar field from four-year College or three years related business experience and/or training in client service; or equivalent combination of education and work experience.
• Excellent interpersonal, written and verbal communication skills are required. Ability to effectively present information and respond to questions from groups of managers, clients, and other associates required.
• Must possess the ability to be diplomatic with challenging clients.
• Skill in effectively utilizing a variety of software programs including: Google Suite, PowerPoint, Outlook, Excel, Access, Word, ERP, and retail and client specific proprietary software required.  
• Must be able to pay close attention to detail, adapt to a fluctuating work/team environment and be flexible.
• Excellent problem solving skills and being proactive in resolving issues are needed with the ability to react to changes in standard operating procedures and implement quick and accurate decision making. 
• Ability to embody and reflect Vestcom's core values

  Additional Requirements

• Compliance with Company policies concerning maintaining a drug free workplace is required
• Compliance with all Company policies is required including all safety policies and procedures

  Supervisory Responsibilities 

None.

Management Disclaimer

Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in this position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason.