SharePoint Administrator/Developer

Position: SharePoint Developer/Administrator

Work Location: USCG Aviation Logistics Center located in Elizabeth City, NC (REMOTE)

Position Description:

ICMS is looking for one (1) SharePoint Developer/Administrator to support the United States Coast Guard (USCG) Aviation Logistics Center (ALC) located in Elizabeth City, NC.

General Responsibilities:

The SharePoint Developer/Administrator is responsible for supporting the ALC, BOD Web Portal and SharePoint applications and providing Customer Service.

Support the ALC, BOD Web Portal and SharePoint applications to include:

· Development, maintenance, enhancement and routing support, testing, documentation, training, web server maintenance, data integration support and documentation of ALC business systems, including ALC web and portal sites.

· Develop, maintain, and enhance applications based on the standards and guidelines set-forth by Division and USCG policy.

· Develop Workflows for business processes, test workflows under development, and create test scenarios for users to follow.

· Requests are submitted through the Resource Optimization Branch. Document progress and maintain a project note file while moving requests through workflow stages to completion.

· Create and maintain ALC electronic routing and document policies, processes, procedures and instructions in a format designated by ALC.

· Work with system application users and Points of Contact (POC) when developing and maintaining applications, and in overseeing testing of applications.

Customer Service to include:

· Meet with customers to discuss and record information regarding requests, enhancements, system problems, and other job-related concerns.

· Review, respond to, and complete assigned work requests.

· Act as liaison with ISD developers. Work with ISO to ensure ALC division and customer requirements are met.

· Provide classroom training as well as one to one training in SharePoint.

· Gather testing results, review, and discuss results with application POC(s), and make necessary fixes as requested/required.

· Track all work requests and completion in a work que in SharePoint that lists the pending project requests with the current priority order and status, viewable by the BOD leadership. Work requests expected to take greater than 2-hrs to complete shall be included in the work queue.

Qualifications:

· Be a "Microsoft 365 Specialist: Microsoft SharePoint 2019" with proof of certification. Must have experience with SharePoint in the 2019 version.

· Certification must be kept current and applicable to new programming tools as they come available.

· Have at least two (2) years of experience in SharePoint lnfoPath 2013, SharePoint Designer 2013, Development, and Implementation of moderate to complex workflow systems.

· Have at least four (4) years of experience developing and managing customer SharePoint requirements.

· Have experience dealing with end users and all levels of personnel for requirements gathering of pertinent information, and to determine the needs of the users and organization when analyzing and developing applications and systems.

· Ability to communicate effectively and work independently.

· Must be able to pass a government background check prior to starting work.

ICMS offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.

ICMS is an EEO/AA/Disability/Vets Employer

Job Type: Full-time

Pay: $89,970.20 - $108,351.22 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Ability to Relocate:

• Elizabeth City, NC: Relocate before starting work (Required)

Work Location: In person