Job Description
POSITION:Services Sales Engineer / Manager - Robotics
LOCATION: Duncan, USA
YOUR ROLE: Stone Recruiting, LLC is assisting its client in seeking qualified individuals for a Services Sales Engineer full time position. The position will be located in Duncan, S.C. and will report to the Robotics Head of Services. As the Services Sales Engineer, you will contribute to the development of the Sales and Marketing strategy linked to Services Business. The position requires a broad scope of activities relating to sales, marketing and customer service and a close collaboration with the Robotics team to drive Services business and increase installed base (IB) penetration.
TRAVEL: 40-60%
TERRITORY: USA, Canada, DR & PR
RESPONSIBILITIES:
Promote and develop the services business
Organize and coordinate local sales operations in ways that ensure maximum sales
productivity
Define and organize action plan to reach expected lB penetration targets
Ensure local deployment of services product portfolio
Attend and represent the company to commercial events
Ensure customer satisfaction and monitor surveys and other feedback
Collect strategic market segment's needs, tailor local service offers in accordance with Local
Head of Services to fulfill market requirements
Contribute to the local communication strategy to leverage the brand and to
generate interaction between the brand and its customers
Ensure adherence to legal rules and Divisional Sales, Marketing and Service guidelines
REQUIREMENTS:
Graduate degree in technical or engineering field
5+ years Services Sales experience
Excellent industry knowledge / Exposure to customer communication environment
Demonstrated experience in developing and executing successful service strategies
SKILLS:
Expert in Industrial Services business
Strong and demonstrated strategic thinking skills
Outstanding sales management skill
Strong negotiation and analytical skills combined with excellent business acumen
Team-oriented and collaborative work style