Service/Rental Hybrid Agent - Caparra (Ave. Roosevelt)

Service / Sales Rental Agent
Specific Requirements
All candidates must have the following:

• Available to work on Weekends and Holidays.
• Available to work from 8am - 5pm.
• Drivers License (Up to date)
• Good Standing Certificate
• Health Certificate

Caparra location business hours:
Monday to Saturday: 08:00am - 05:00pm | Sunday: Closed

Job Purpose:
Provides transportation to customers by renting automobiles.

Duties:

* Clean, inspect or prepare vehicles for the rental.

* Determines type of automobile and features desired by interviewing customer; reviewing automobile type pricing categories; suggesting special promotions; promoting higher-priced rentals.

* Determines return location and length of rental by entering pick-up and return location, and number of days or other time frame required.

* Quotes cost of rental by calculating type of automobile, daily rates, estimated mileage, and insurance coverages.

* Validates customer identification and rental eligibility by examining customer's driver's license and entering credit card.

* Completes rental contract by explaining rental policies and procedures; verifying credit; obtaining customer signature and deposit.

* Requests rental car delivery to customer service area by calling storage or service area; verifying automobile availability; directing customer to pick-up area.

* Completes rental car return transactions by computing rental charges; adjusting charges for fuel and/or damages.

* Reconciles rental charges by verifying rental agreements with receipts; forwarding to manager.

* Maintains work operations by following policies and procedures; reporting needed changes.

* Updates job knowledge by participating in educational opportunities.

* Enhances rental car company reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:
Customer Service, Verbal Communication, Energy Level, Multi-tasking, Organization, Selling to Customer Needs, Product Knowledge, Attention to Detail, Initiative, General Math Skills, Job Knowledge

Job Type: Full-time

Salary: $9.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Compensation package:

• Commission pay
• Hourly pay
• Signing bonus

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Application Question(s):

• Are you willing to go under a drug test screening?
• ¿Cuál es su disponibilidad para una entrevista virtual?

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)
• Car wash: 1 year (Required)

Language:

• Spanish (Required)
• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Relocate:

• San Juan, PR 00922: Relocate before starting work (Required)

Work Location: In person