Servicenow Software Engineer

Are you a Software Engineer with experience designing, testing and deploying solutions within the ServiceNow Platform?  If so, Kegman, a woman-owned and service disabled veteran owned small business in Melbourne, Florida is seeking someone with your skills to join our team in supporting our nation's nuclear deterrence and treaty monitoring mission at the Air Force Technical Applications Center (AFTAC) on Patrick Space Force Base. You could put your talent towards meaningful work while enjoying the sun and sand along Florida's historic Space Coast.

RESPONSIBILITIES:

• Design, develop, test and deploy solutions with ServiceNow platform
• Modify applications, forms, workflows, interfaces, and any other customizations required to support IT infrastructure Library (ITIL) and other business processes
• Work with key stakeholders and end user customers to translate requirements into specifications and solutions features
• Develop and perform integration tests with external systems.

• Apply ITIL based Service Catalog, Incident, Request, Change, Knowledge, Event, Problem & service Level Management (SLM) processes.

• Create, test, deploy, and troubleshoot scripts of multiple languages including JavaScript, HTML, CSS, JQuery, Bootstrap, and Angular JS frameworks.

• Perform development tasks in the MS Windows and Linux environments.

• Provide monthly status reports, technical reports and presentation materials to the program manager

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

• Minimum five (5) years of recent experience as an analyst or developer with three plus (3+) years of hands-on experience developing and maintaining multiple ServiceNow instances

• Experience leading teams in the delivery of agile-based projects or portions of projects to meet defined requirements.

• Experience with IT Service Management (ITSM), IT Operations Management (ITOM), or similar ServiceNow applications.

• Able to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform.

• Proficient in JavaScript, HTML, and CSS for scripting and UI customization.

• Familiar with ServiceNow service catalog, work management, property management, and other core modules.
• Exceptional communication and interpersonal skills, both with technical and non-technical audiences.
• Exceptional communication and interpersonal skills, both with technical and non-technical audiences.

• Strong analytical, problem-solving, organizational, and communication (written & oral) skills.

• Proficiency using Microsoft Office 365 products [Excel, Power Point, Word, etc.]

• Strong core values and an optimistic outlook with strong leadership, teamwork and customer relations skills.

DESIRED KNOWLEDGE/SKILLS/ABILITIES:

• ServiceNow certification(s) (Certified System Administrator, Certified Application Developer and ITIL Certification)

EDUCATION:

Bachelors +3 yrs or Master's in information Technology, Computer Science, or related field

OTHER:

• Must pass drug test
• Must be U.S. citizen
• Must have a fully adjudicated U.S. Government/DoD security clearance
• This job has no remote work options.
• No relocation allowance provided.

Kegman Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Kegman will abide by the requirements of 41 CFR 60741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Please be aware many of our positions require an active security clearance. Security clearances are be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment that requires a security clearance will be subject to government security investigation(s) and must meet and maintain eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that Kegman may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Kegman maintains a drug-free workplace and performs pre-employment substance abuse testing where permitted by law.

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