Service Writer

Position:Service Writer

Fast-paced lawn and garden business seeking a reliable, energetic, customer service-oriented salesperson. If you are enthusiastic, customer-focused, and ready to contribute to the success of a growing company, Mow Power welcomes your application. Join us in delivering top-notch service to our community and be a part of our employee-owned success story!

Responsibilities:

• Provide outstanding customer service.
• Assist customers with service equipment intake and opening of work orders.
• Work with service manager to process warranty claims.
• Assist service manager in scheduling mechanics workflow and parts ordering
• Process customer transactions and handle cash and credit payment methods.
• Inventory management and cleanliness of showroom area.
• Contribute to a team effort and accomplish team objectives.

Requires:

• 2+ years previous service department experience.
• Knowledge of Outdoor Power Equipment major brands (Sthil , Echo)
• Excellent communication skills.
• Good computer skills, experience with IDEAL software a plus.
• Willingness to continually learn and develop skills and product knowledge.
• Bilingual English/Spanish is a plus, but not required.
• Must be willing to work 40+ hours per week, including Saturdays.
• Must be able to lift up to 75 pounds periodically throughout a physically rigorous workday.

Salary: $18-22/hour, based on level of experience.

Benefits:

• Competitive pay
• 6 paid holidays per year and 5 paid sick days
• 401K with employer match
• Company stock

Mow Power is now employee owned! We have grown to become the East Valley’s go-to supplier of equipment rentals, repairs, and sales. We are also a certified dealer for big name equipment.

Pay: $18 - $22 / hour

Benefits:

• Paid time off
• 401(k) matching
• Profit sharing

Job Type: fulltime

Schedule:

• Monday to Friday
• Weekend availability

Education: No education required

Work location: On-site