Service Technician

Job Description of Service Technician:

This position is responsible for daily servicing of all vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, performing daily cleaning, sweeping, dusting and mopping. Also includes driving and parking of vehicles, cleaning individual piece parts and sub assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. This is a safety sensitive position subject to the rules and regulations of the Drug and Alcohol Policy.

Duties & Responsibilities of Service Technician:

• Services METRO vehicles, which includes, but is not limited to, checking and 'topping off' all fluids, checking tire inflation pressure and re-stocking Bus Operator supplies.
• Performs visual inspections of vehicles to identify vehicle damage and/or mechanical problems and reports such issues to supervisor.
• Performs all phases of interior and exterior vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, hand rails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.
• Records all fluids consumed on fuel sheets in an accurate and legible manner.
• Operates METRO vehicles while in strict compliance with policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques.
• Relocates METRO vehicles and directs incoming traffic into the division.
• Cleans individual piece parts and sub assemblies, which includes, but is not limited to, engines, radiators, brake drums, battery compartments, chassis, and wheels.
• Installs and removes interior approved signs as directed.

Qualifications of Service Technician:

• All hiring decisions are contingent on the selectee passing background check and drug screening.
• High school diploma or GED required
• Overall knowledge of automobile and be experienced in the use of tools to perform related work.
• Must have a valid commercial driver's license (CDL) or be able to obtain one 120 days from hire date.
• Must be able to understand maintenance manuals; prepare work cards and orders for vehicle/tire repairs.
• Extensive walking and standing at least 90% of the time; lifting a maximum of 75 lbs. and lifting parts and materials overhead.
• Requires ability to withstand exposure to negative surroundings such as uncomfortable weather conditions, dust, engine fumes, toxic chemicals, and extreme noise levels.
• Requires ability to perform hand-over-hand method of steering vehicles and be able to grip a steering wheel.  Must be able to crawl or stoop into tight areas and lay horizontal under a vehicle
• Requires ability to hear directions given; distinguish vehicular problems associated with trouble shooting repairs; visually perform essential functions for satisfactory job performance.
• Must be willing to work shift hours and days as assigned.

About the Arkansas Division of Workforce Services

The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities in the state.

The Arkansas Division of Workforce Services consists of four major sections: Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind. Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans.

DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency’s success is measured by its ability to meet the needs of Arkansas employers and job seekers. The Arkansas Legislature appropriates the agency’s funds and has the authority to pass legislation affecting agency programs and services on a state level. As a result, DWS adheres to both state and federal laws and regulations. The size of the agency’s budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders.

ADWS Information Desk: 501-682-2121

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