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Form of workService Technician - Parking
The Service Technician is an essential role for Guardian Access Solutions in our Parking division, maintaining equipment within parking automated gate systems, access control and CCTV systems.
JOB FUNCTIONS:
- Read and understand written instructions, blueprints, and a variety of correspondence such as forms, reports, and repair service tickets
- Understanding the PARC’s requirements for installing equipment is preferred
- Repair of parking and access control equipment, gates, CCTV systems, and peripherals
- Ability and desire to pull wire through attics, work with loop saws to cut and work on roadways
- Diagnose and resolve errors and technical problems
- Preventative maintenance on equipment
- Record service calls in dispatching system including time, service provided and material
- Educate customers on preventive maintenance and safety measures
- Operate company vehicles in a safe manner
- Maintain and develop good customer relationships
- Maintain safe and clean working environment by complying with procedures, rules and regulations
- Regular attendance at work and provides appropriate flexibility
- Adherence to safety guidelines and policies
- Other job related duties as assigned
QUALIFICATIONS:
- 1-3 years of low voltage wiring, concrete work, and/or electrical work experience preferred
- Understanding of basic relay logic, basic electrical wiring, using a multimeter for circuit testing and practical applied experience
- Ability to perform independently as well as collaboratively within a team, and demonstrating a willingness to undergo on-the-job training as necessary
- Proficient time management abilities, a strong work ethic, and a keen enthusiasm for continuous learning
- Understanding of access control, and CCTV, systems design, and functionality is preferred
- General ability to learn software and software driven hardware to make programming changes to recording devices as well as access control panels in the field via laptop computer, keypad or local programmer
- As a condition of employment, employer will conduct a background check and drug screen prior to hire
- Valid Driver’s License with a clean driving record
- Ability to work flexible shifts and adapt to different work schedule including on-call rotation for emergency after-hours service
- Ability to perform physical work outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week
- Ability to understand, speak and write English
EDUCATION AND CERTIFICATIONS:
- High School diploma, GED or equivalent
BENEFITS
- Medical/Dental/Vision insurance offered
- PTO and Holiday pay provided + weekly payroll
- Seasonal overtime work is encouraged!
- Work truck is provided!
ADDITIONAL INFORMATION
- Compensation Range: $20/hr starting pay
- Position hours: 8:30am-5pm
- On call schedule is required
- Offsite travel required
WORK ENVIRONMENT:
The employee will respond to service tickets in a timely manner and communicate before and after with customers when services have been completed. The employee will drive safely in a hectic city environment and enter and exit various parking garages and decks to perform services and installations. The employee may occasionally have to lift and/or move up to eighty pounds. The employee will be expected to work with a crew or independently to perform services or installations. The employee may on occasion have to work out of state.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and interpret directions. The employee frequently is required to use hands or fingers with appropriate dexterity, and handle/feel objects. The employee is required to stand, walk, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
OTHER:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
