AddressSolta, a division of Bausch Health, is committed to improving patients quality of life by delivering sophisticated technology in simple, elegant designs, providing true aesthetic and therapeutic benefits. For more than a decade, we've been developing innovative treatment technologies to provide proven and effective aesthetic care options to consumers and physicians alike.
As required by law, Bausch Health provides a reasonable range of compensation for roles that may be hired in the US. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For this role, the range of starting pay for this role is $25 to $30 per hour.
Principle Responsibilities and Duties:
Note: The following are meant to be representative but not necessarily all inclusive of the duties and responsibilities for this position title. A skills test will be given to assess electronics and mechanical engineering knowledge.
• Complaint confirmation and failure analysis of systems and accessories returned for service.
• Logistical and administrative support of external vendor system repair.
• Repair of RF systems and associated accessories.
• Repair of Laser systems and associated accessories.
• Repair of IPL systems and associated accessories.
• Run validated final test on repaired systems.
• Accurately document all service activities and generate service reports.
• Perform backup technical phone support as a backup to the customer support group.
• Adhere to all Solta and GMP regulated procedures and processes.
• Build/design test fixtures used to service and test systems.
• Phone technical support for external and internal customers.
• Service documentation.
Experience, Education, Training, Traits:
• Minimum 2 year degree in electronics, engineering or equivalent experience.
• Minimum 6 years of service or engineering experience preferably in a medical device, quality regulated environment.
• Ability to read and troubleshoot basic electronic schematics and circuits.
• Ability to read mechanical drawings.
• Familiarity with Word & Excel.
• Ability to assemble tools or products with minimal documentation.
• Able to work with limited supervision.
• Ability to work with oscilloscopes, DVM, calipers and hand tools.
• Ability to troubleshoot and investigate the root cause of problems.
• Good English skills with effective verbal, writing and reading abilities.
• Organized and dependable.
• Experienced working in an ESD type environment.
• Candidate should be a strong team player with the demonstrated abilities and willingness to wear “multiple hats” and perform a wide range of tasks (from menial to analytical) within a dynamic environment.
• Acts as a mentor to level 1 and 2 Service Technicians.
Language and Verbal Skills:
Individual must have good verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.
Math Skills:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Analytical and Reading Skills:
Ability to read, analyze, interpret and assist in the creation and refinement of company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.
Physical Requirements:
While performing the duties of this job, the employee may be required to perform lifting tasks of up to 70 pounds for short durations. Duties of this job may involve standing and/or walking for extended periods of time. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.
Work Environment:
Most work will be performed in a lab environment. The noise level in the work environment is usually moderate with occasional elevated levels from systems being tested. Some work may entail incidental exposure to bio-hazardous materials (products returned from doctor’s offices) where the employee must employ standard techniques to protect against chemical and biological hazards.
Safety
Solta Medical is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.
Benefits package includes a Comprehensive Medical (includes Prescription Drug), Dental, Vision, Health Savings Account with company contribution, Flexible Spending Accounts, 401(k) matching, 3-weeks paid time off plus 6 days paid sick time (unless a state or city-specific policy applies) to start (pro-rated for new hires), Employee Stock Purchase Plan, tuition reimbursement, parental leave, short-term disability, long-term disability, life insurance, accidental death & dismemberment insurance, 12 paid holidays (including floating holidays), Employee Assistance Plan, commuter benefit, recognition awards, voluntary benefits (including Identity Theft, Student Loan and Breast Milk Shipping), employee referral bonuses and employee discounts.
This position may be available in the following location(s): Bothell, Washington
Bausch Health Companies Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch Health's Job Offer Fraud Statement.
