Field Service Technician

SIGNING BONUS: $1,000 AFTER 90 DAYS

We are in search of self-starters to help support our bank customers throughout southern Oregon. We are a growing family-owned company based in Seattle, Washington. The ideal candidate for this position is comfortable with diagnostic tools and possesses a strong aptitude for technical troubleshooting of software interfaced with mechanical hardware.

The equipment we install and support is electro-mechanical and is used by our clients to automate the processing of cash. It is interfaced to customer systems with proprietary software. Candidate must be willing to regularly drive several hours from one client to the next. Must also be able to travel (paid) for training, especially immediately after hire. Candidate will be trained on the job and then be expected to configure Windows-based software and firmware of equipment. Also important: A strong understanding of network environments, and repair of mechanical equipment (automated cash vaults, currency counters, coin sorters, document scanners, and other banking and document processing equipment). Candidate will have access to ongoing internal and external support.

The ideal applicant will be able to demonstrate:

• Ability to handle multiple service calls efficiently
• Efficiency in problem-solving and multi-tasking
• Aptitude and interest in mechanical operation of electronic equipment
• Proficiency with newest computer programs (e.g. Windows 10, 11)
• Experience with Microsoft Office applications
• Desire to learn other software applications
• Ability to operate independently
• Effective written and verbal skills
• Ability to demonstrate time management and organizational skills
• Effective research capabilities
• Ability to work as a team member

Additional Requirements

• Ability to read, write, and speak English fluently
• Ability to lift up to 50 lbs.
• Have a reliable car or truck (mileage driven for work is reimbursed)
• All applicants must be authorized to work in the United States and pass a pre-employment background check

We will be reviewing resumes and scheduling phone interviews with some applicants. In-person interviews will then be scheduled for qualified and interested candidates. We have an immediate opening for this position. Experience is preferred but not required as we are most interested in finding a quality candidate and helping you grow and succeed within our company.

Protecting staff and customers due to COVID-19 is still a top priority. Due to the clients we serve, vaccination against COVID-19 (or a willingness to get vaccinated for COVID-19 upon hire) is required. We have strategies and procedures to serve the essential banking industry. We have a strong sense of duty to do our part in protecting the communities we support.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations