Address
Form of workOne of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
The Field Service Technician works independently and with a team to provide; repair, maintenance service and technical training to users of ingredient dispensing and control systems. These systems are used at feed yards, feed mills, and dairies, to assure uninterrupted and continuous feed processing operations. The Field Service Technician also works in cooperation with operations management and all of the Operational Business Teams to direct the movement of products from the manufacturer to the customer in the most cost effective and efficient manner.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Service, troubleshoot, and repair all types of equipment and systems in operation at customer locations.
Monitor systems at assigned customer locations for proper operation and adjust or repair as needed.
Monitor inventory of products used at assigned customer locations to assure that inventory is always adequate for continuous operation.
Deliver products from warehouse to customer location as needed.
Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.
Travel to customer locations in company vehicle; maintain vehicle and personal driving record to meet company requirements.
Complete all records and documentation as required.
Work overtime as required and without notice if necessary.
Perform other duties as assigned to the Field Service Technician
