Address
Form of workService Technician Assistant Supervisor
Middletown, OH, USA Req #243
Friday, November 10, 2023
ABOUT OPTA
From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to be the leading supplier of performance solutions for metallurgical , abrasive, and specialty chemical applications. We strive to be the leading provider of innovative steelmaking reagents, slag conditioners, and metal remediation materials consumed in the North American and European markets. We aim to be the market leader in steelmaking products through an unwavering focus on supporting our customers' needs. We measure our success by our presence in a majority of steel mills throughout the world.
OPTA CORE VALUES Accountability and Integrity in everything we do
- PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization
- CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service
- SAFETY: Providing employees a Safe environment in which to thrive
- INNOVATION: Deliver outstanding performance through Continuous Improvement and Creativity
- SUSTAINABILITY: Enhancing Sustainability by respecting and protecting the Environment in the communication where we live and work
Position Summary
The Assistant Service Supervisor will report to the Service Supervisor assigned to their location or area and will be responsible for providing technical assistance to the customer, along with assisting the Service Supervisor with managing operations related to desulfurization processes, wire feeding processes and additional duties as deemed necessary by the company.
KEY RESPONSIBILITIES
- Assist in the overall operation at steel plant location or other assigned areas.
- Assist and achieve staff results by communicating job expectations, planning, monitoring, appraising job results, coaching, counseling, disciplining employees, and enforcing policies and procedures.
- Help administer any forms or information from corporate head office to hourly employees in a timely and efficient manner and timely approve and submit payrolls for all hourly direct reports, where required.
- May be required to travel whenever necessary and be capable of working a swing shift.
- Must be capable of operating injection equipment.
- Must record information accurately.
- Document all problems and potential problems.
- Ensure all equipment is operating properly.
- Must adhere to all S.O.P.s and safety rules, for the company and customer, and complete required safety training.
- Provide technical assistance to the customer.
- Must be able to work independently.
- Opta Documentation - Lance Report (failures, changes, numbers of heats, dates, minutes, and operator.) Completion of Opta (USA) Inc logbook. Tracking part used, etc.
- Informing supervisor of potential problems (i.e., material is low, parts are needed, customer problems, etc.)
- Assist in cleaning and unplugging of lances (unless otherwise specified).
- Conduct special projects at the request of immediate supervisor.
- Required to cover vacation schedules and open shifts, where needed.
- Monitor inventory of all necessary material; ordering material as needed and offloading material when delivered.
- Attend maintenance meetings with Steel company managers to discuss any issues with equipment, when required.
- Perform preventative and regular maintenance on equipment to ensure optimal performance.
- Ensure all parts and supplies are fully stocked and order as needed.
- Conduct safety meetings and administer all safety training to employees, as required.
- Compile information for any necessary ad hoc reporting.
- Performs other related duties as required, and as deemed necessary to support the business.
SKILLS & REQUIREMENTS
- High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
- Must have a valid driver's license.
- Must have a working knowledge of electrical systems.
- Must be capable of working in a mill environment.
- Must possess a sound mechanical aptitude.
- Employee must be punctual and dependable.
- Schedule may change with a short notice, based on Customer demand.
- Frequently works with gloves and eye protection.
- Experience using various hand tools.
- Ability to work in a physically demanding position.
- Experience working in a steel mill and knowledge of the steel making process.
- Leco certification.
- Mechanical and electrical aptitude.
Opta offers a diverse compensation and benefit package that includes the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).
- Extended Healthcare, Dental, and Vision Benefits
- Health Savings Account
- Life, AD&D, and Dependent Life Insurance
- Short Term and Long Term Disability Insurance
- Employee Assistance Program
- Professional Development
- Paid Time Off
- 401(k) Match
- Competitive Compensation Program
- On Demand Pay (Dayforce Wallet)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).
- Pay Type Salary
- Min Hiring Rate $55,000.00
- Max Hiring Rate $57,000.00
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