Service Technician Apprentice San Jose (Security Low Voltage)

Job Summary:

• The Security Apprentice Technician utilizes strong troubleshooting, mathematical, organizational, and problem-solving skills for on-site installation, service, maintenance, warranty, and repair on critical security infrastructure related equipment such as CCTV, cameras, intrusion, access & perimeter controls, and surveillance. We are offering to train the right person who wants to move up into a technician position within the company.This individual is safety-oriented and works independently reporting directly to the Service Manager.

Essential Duties & Responsibilities:

• Provide high-quality and timely support to our valued customers by responding to issues or general inquiries onsite, over the phone or online
• Work with qualified Technicians to gain knowledge and skills relevant to the position
• Service and maintenance on various vehicle barriers, operated bollards, operated gates, and other security related equipment
• Communicate and document all maintenance and repair service calls/tasks/projects daily
• Ensure job site, vehicle, tools, and equipment are clean and maintained

Skillset:

• Organizational and time management skills
• Computer, internet, and software knowledge
• Cognitive functions and problem-solving skills
• Research, analysis, report development, and documentation skills
• Analytical and assessment skills
• Helpful but not required knowledge and skill in:
  • High Voltage Electricity Safety (Recognizing when to contact an electrician)
  • Low Voltage Electricity Safety
  • Electrical Theory
  • Sensor Calibration
  • Programmable Logic Controls (PLCs)
  • Mechanical and hydraulic systems
  • Networking systems (TC/IP Protocol)
  • Troubleshooting skills of vehicle barriers and gate systems
  • Guidance to end-users for solving problems
  • Safety practices when working with barriers
  • Traffic patterns and safety procedures when working around moving vehicles/traffic
  • General construction processes
  • Access Control and IP Cameras

Travel:
Be available to travel up to 75% as necessary, including short-notice requirements
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to stand, sit, walk, talk, or hear. The employee is required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds without the aid of equipment and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work outside in inclement conditions and in mud, snow, and ice. The individual must be able to climb stairs and work in tight spots to perform the essential functions.

EEO Policy:
As an EEO/AA Employer we do not discriminate against any employee or applicant because of age, race, creed, color, religion, gender, sexual orientation, gender identity/expression, natural origin, veteran or disability status. Our policy is to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
 

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