Service Technician

B Safe Security, a Pye Barker Fire & Safety / Fire Protection Service Corporation company,is hiring for an Installation/Service Technician at our Lancaster branch, Lancaster, PA.

Position Summary: The ideal candidate will have experience installing and inspecting fire, burglar, access control, and CCTV systems.

Duties & Responsibilities:

• Installation, service, and inspection of security alarms and associated low voltage systems
• System testing and inspecting to the prescribed standards
• Make connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center
• Provide on-site emergency troubleshooting and repairs of customers security equipment
• Preparing accurate and timely service tickets and reports
• Ensuring a high level of customer service, satisfaction, and communication
• Maintains a clean and safe work environment on and off site
• Interface successfully with Administration, Sales, Customers, and Management
• Ability to use a variety of hand tools
• Perform other duties as required

Education & Required Skills:

• High School Diploma / GED
• 2+ years' experience preferred
• Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Hikvision, Keyscan, Door King, Firelite, Silent Knight, DMP preferred
• Ability to install, inspect, or service security alarms
• Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Must read and speak English
• Must be responsible, self-motivated, self-starter, personable and well organized
• Must have clean driving record and a valid Driver's License

Experience:

• Prior experience in inspections, field service, and / or installation preferred but not required
• NICET Certification is preferred but not required

Integrated Security Group was founded by Harry Azano, in 1984 as 'The Professionals', a collaborative group of security and life safety experts providing comprehensive solutions to some of the most complex challenges anywhere. More than three decades later, we continue to deliver services and solutions, stand-alone or integrated, for clients throughout the United States. For more than 35 years, and above all else, ISG has chosen to be a service provider first. We are decidedly a service organization founded on the principles that you, our client, are under our protection and care. We are here to serve you beyond systems and services; we are here as a part of your team.

Acquired inn August 2022 ISG is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.