Service Technician

Vistacom Inc. is seeking a Service Technician to join our team! Vistacom's forward-thinking philosophy has enabled the company to adopt the industry's leading-edge technologies and provide our 500+ clients around the world with audiovisual, control room and unified collaboration solutions defined by innovation. Here at Vistacom, we highly value a positive work environment, where every member of our team contributes and supports each other's success. If you are ready to build a successful and rewarding career with a company that is invested in career development, we may have the perfect fit for you!!

This is a full time, direct hire opportunity with career growth and development opportunity!

As a Service Technician you will work closely and in cooperation with the Service Manager to provide service and maintenance to contract clients and non-contract clients. Experience and knowledge of audio, video and control systems and functionality is essential; IT background preferred.

Key responsibilities and skills include:

• Responsible for troubleshooting and repairing Audio/Visual equipment
• Proficiency in the use of personal computers including such programs as MS Word, Excel, PowerPoint and Outlook, and other proprietary service management software applications.
• Configuration of routers and wireless access points, networking skills
• Provide quality service, installation, and repair work performed at customer sites
• Comprehension of engineered prints and wiring practices
• Provide troubleshooting phone support as required
• Provide on-call (after hours) service duties on a rotational basis
• Superior customer service skills to deal with both internal and external customers.
• Valid and current driver’s license.
• Must be willing to travel