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SalaryJob Title: Service Support Floater
Experience Level: Mid-Level
Position: Full-Time (Non-exempt)
Hours of Work: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Location: Travel between accounts (Bronx/Yonkers Area)
The TGI Story
A second-generation family-owned business for over 60 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.
TGI Office Automation seeks a bright, highly motivated and enthusiastic Service Support Floater to join the growing TGI team. This is a great opportunity to join a fast-paced team that is focused on supporting the growth of our company.
TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.
http://w3.tgioa.com/
Summary: Floater for on-sight employees. Support all services, copier and printing room, and meter read department.
Primary Functions and Responsibilities:
Copier Room:
- Responsible for prompt and accurate reproduction of all print requests.
- Reviews electronic file for print readiness, prints documents, punches, and binds.
- Responds to customer requests. Records and tracks customer inquiries and fulfillment of requests.
- Track copier usage and manage materials in an efficient manner.
Mail Room:
- Pickup incoming mail from Receiving Dept – US mail, FedEx, UPS packages and log in all tracking numbers.
- Prepare and have all Outgoing mail ready for pickup each day – Post Office will pickup all Outgoing mail from Receiving Area.
- Performs routine upkeep and basic maintenance of equipment (printer, copier and mailing machines).
Other Duties:
- Toner deliveries
- Perform service calls
- On a monthly basis, collect meter reads on copier machines and submit to Meters Department
- Cross train employees
- Performs other duties as required
Required Qualifications:
- Education: High School degree or higher
- Experience: 1 or more years in a mailroom and copy room and customer service and/or office related experience
- Knowledge of Microsoft Office, Word and Excel
- Competent using email
- Must be able to travel without restrictions by train or car to multiple sites.
- Physical ability: standing for long hours, bending and kneeling, frequently lifting and moving material weighing up to 50lbs. Able to stand and remain on feet for up to 8 hours per day
- Personality: Upbeat, self-motivated, team player and builds strong working relationships
Skills: basic mechanical skills, customer service driven, flexible and adaptable to change in the work environment, great communication skills, time management on projects
Pay
- 40,000$-45,000$ OR (20$-23$ an hour)
Benefits
- Medical, Dental and Vision benefits after 3 months
- 401k Profit sharing
- 12 Paid Time Off Days – 1st year of service, accruing the first day, usage after 90 days probation
- Barclay center ticket give away
- Travel Expense Paid: Transit reimbursement or car expenses
- We have a new high tech training center and two in-house certified trainer located at in our Brooklyn headquarters.
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
