Service Now Business System Analyst Entry-Level

Responsibilities:
•Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of Business Systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.
• Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
• Collaborate with cross-functional teams to ensure HRSD solutions align with the overall organizational strategy.
• Collaborate with HR teams and other stakeholders to gather business requirements for HRSD processes and provide expert guidance on best practices.
• Create documentation, including process maps, training materials, and user guides to support HRSD implementation and end-user training

Minimum Education/Certification Requirements :
Bachelor’s degree in IT or related field or equivalent experience;

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Business analysis: 1 year (Preferred)
• software Development Lifecycle: 1 year (Preferred)
• requirements gathering and documentation: 1 year (Preferred)
• MS Office/PowerPoint: 1 year (Preferred)
• Excellent communication and interpersonal skills: 1 year (Preferred)
• using analytical tools and creating reports: 1 year (Preferred)
• agile project management methodology: 1 year (Preferred)

Ability to Relocate:

• Washington, DC 20003: Relocate before starting work (Required)

Work Location: Hybrid remote in Washington, DC 20003