Address
Form of workCareer Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Global Rental, Service & Marketing (GRSM) is a part of the Services, Distribution & Digital (SD&D) segment. GRSM is comprised of Global Rental & Used Equipment Services, Global Service and Global Marketing & Brand. A primary role of GRSM is to support and enhance Caterpillar's dealer network, which is a competitive strength and the critical way in which we serve our customers.
We're committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - innovating to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team- creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience
Job Summary:
As a Service Information Developer at Caterpillar, you will develop, validate, and electronically author Service Information for delivery via the Service Information System (SIS) and SIS 2.0 to dealers and customers worldwide.
Additional Information:
What You Will Do:
What You Have:
Top Candidates Will Also Have:
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers.
#Li
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community.
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Global Rental, Service & Marketing (GRSM) is a part of the Services, Distribution & Digital (SD&D) segment. GRSM is comprised of Global Rental & Used Equipment Services, Global Service and Global Marketing & Brand. A primary role of GRSM is to support and enhance Caterpillar's dealer network, which is a competitive strength and the critical way in which we serve our customers.
We're committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - innovating to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team- creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience
Job Summary:
As a Service Information Developer at Caterpillar, you will develop, validate, and electronically author Service Information for delivery via the Service Information System (SIS) and SIS 2.0 to dealers and customers worldwide.
Additional Information:
- This posting will expire at 11:59pm CST on Tuesday, August 29th.
- This position is located in Peoria, IL.
- Must be able to travel up to 10% (includes some international travel)
What You Will Do:
- Produce Disassembly and assembly information that has a positive impact on safety, efficiency, and profitability of dealer service operations
- Utilize the Caterpillar Authoring (ACM) system to develop and electronically author a variety of Service Information types used to service Caterpillar equipment
- Perform and document the disassembly and assembly of Caterpillar equipment
- Comply with all safety and contamination control processes used in the Caterpillar Mechanical Lab
- Conduct complex research of engineering information and product service requirements in a timely and accurate manner
- Contact Product Design/Support Engineers and use of a variety of corporate systems and resources
- Collaborate with product groups to ensure accurate Service Information for each NPI program
- Photograph equipment and or create graphics using 3D models for Service Information
What You Have:
- Associates Degree or higher AND at least 3 years of experience servicing/repairing heavy equipment OR at least 5 years of experience servicing/repairing heavy equipment will be accepted in lieu of a degree
Top Candidates Will Also Have:
- Experience repairing/servicing Caterpillar machines or products
- Team lead and/or mentoring experience
- Caterpillar Think Big/Bigger graduate
- Bachelor's degree or higher
- Caterpillar authoring (ACM) experience
- Teamcenter Visualization / Creo / Pro-Engineer experience
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers.
#Li
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community.
