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Form of workPosting Description
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.
But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer?
Responsibilities
Responsible for maintaining day-to-day operations in alignment to GovCIO's goals. Accountable for productivity and resource management. Meets quality of service and performance targets in the most cost effective manner. Exercises relevant industry and security standards as defined by business requirements and industry standards. Accountable for employment, training, motivation, and assignment of tasks. Identifies opportunities for improvement and develops action plans. Provides guidance to subordinates to resolve issues and reports to senior management. Generally requires broad knowledge of various functionalities within the organization. Must have effective communication skills and exercises professional judgment.
1. Responsible for budgeting, monitoring costs, and profits losses.
2. Makes decisions based on capabilities, resources, and objectives
3. Ensures programs are aligned with contract objectives and within GovCIO's business goals
4. Ensures maximum issue resolution in minimum time in order to meet service level agreements
5. Coordinates Program Managers and professional staff to adequately meet operational needs and expectations.
6. Serves as liaison with customers to resolve issues, receive feedback, and maintain positive client satisfaction
7. Keeps abreast of industry best practices and trends, as well as new technologies, and then plans and advises during implementation
Qualifications
Bachelor's with 8 -12 years (or commensurate experience)
Required Skills and Experience
Preferred Skills and Experience
COVID/Equal Opportunity Employer
COVID Policy: New employees will be required to adhere to the Company's and its clients' COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client's COVID-19 requirements.
GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.
We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.
But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer?
Responsibilities
Responsible for maintaining day-to-day operations in alignment to GovCIO's goals. Accountable for productivity and resource management. Meets quality of service and performance targets in the most cost effective manner. Exercises relevant industry and security standards as defined by business requirements and industry standards. Accountable for employment, training, motivation, and assignment of tasks. Identifies opportunities for improvement and develops action plans. Provides guidance to subordinates to resolve issues and reports to senior management. Generally requires broad knowledge of various functionalities within the organization. Must have effective communication skills and exercises professional judgment.
1. Responsible for budgeting, monitoring costs, and profits losses.
2. Makes decisions based on capabilities, resources, and objectives
3. Ensures programs are aligned with contract objectives and within GovCIO's business goals
4. Ensures maximum issue resolution in minimum time in order to meet service level agreements
5. Coordinates Program Managers and professional staff to adequately meet operational needs and expectations.
6. Serves as liaison with customers to resolve issues, receive feedback, and maintain positive client satisfaction
7. Keeps abreast of industry best practices and trends, as well as new technologies, and then plans and advises during implementation
Qualifications
Bachelor's with 8 -12 years (or commensurate experience)
Required Skills and Experience
- Bachelor's with 8-12 years (or commensurate experience).
- Help Desk Institute (HDI) or Service Desk Institute (SDI) certification
- ITIL Foundation certification
Preferred Skills and Experience
- PMP preferred
COVID/Equal Opportunity Employer
COVID Policy: New employees will be required to adhere to the Company's and its clients' COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client's COVID-19 requirements.
GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.
We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled
