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IT SERVICE DESK MANAGER

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

CompanySoutherncarlson, Inc.
AddressOmaha, NE
CategoryInformation Technology
Job typeFull-Time
Date Posted 7 days ago See detail

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

Service Desk Manager

Freed Maxick Cpas P C

Buffalo, NY

Manage the processing of incoming tickets to the Service Desk via various mechanisms to ensure courteous, timely and effective resolution of end user issues. Develop policies and procedures that outline how problems are identified...

IT Service Desk Manager

Feathershark

Chesterfield, MO

$75,000 - $90,000 a year

Organize, train, and manage the service team to deliver wow customer experiences consistently. Establish and monitor metrics to ensure customer satisfaction. Maintain consistent and proactive communication with clients, includin...

EPG Field Service Manager New

Foley Equipment

Kansas City, MO

Ensure work is performed safely. Develop schedule to meet customer needs. Communicate with customers and technicians on repairs, status, price and follow-up. Ensure technicians have necessary training and tools. Review work orders...

BWW Service Manager New

Buffalo Wild Wings

Tucson, AZ

Weekly Pay. Bonus Program*. Free Shift Meals*. Best in Class Training & Continuous Learning. Advancement Opportunities. Paid Time Off*. 401(k) Retirement Plan*. Tuition Benefits*. Medical, Dental and Vision*. Champions of...

Service Manager - Hiring Immediately New

Buffalo Wild Wings

Grand Prairie, TX

You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.. You have the edu...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

IT Service Desk Manager

Epic Charter Schools

Oklahoma City, OK

Have an eagerness to learn and a growth mindset;. Hold exceptionally high standards for the quality of work and a reflex to improve at every turn;. Have well-developed emotional intelligence and moral character;. Possess an abilit...

Service Desk Manager

Geologics Corporation

Washington, DC

$72.00 - $82.50 an hour

A Bachelor's degree in Computer Science, Information Systems or related field and at least 6 years of position-related work experience, or equivalent position related work experience. An active Secret clearance with the ability to...

IT Service Desk Manager

Exeter Finance Llc

Irving, TX

$88,200 - $121,200 a year

Oversees the operation of the Service Desk to ensure team and individual performance levels consistently meet or exceed the needs of the customers based upon SLA Prioritize, schedule and update incidents and requests, as well as e...

Protective Services Case Manager New

Mystic Valley Elder Services

Malden, MA

Flexible scheduling. Competitive salaries. Medical, Dental, and Vision starting day 1. 403b Retirement Plan with agency contribution after 2 years of employment. 3 weeks accrued Vacation time. 3 weeks accrued Sick time. 13 Paid Ho...

Manager, IT Service Desk Technologies

Marriott

Atlanta, GA

NPosition Type ManagementJOB SUMMARYThe Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

Project Manager with Service Desk Mgt expertise

Hubcom

New York, NY

$40,000.00 - $98,773.30 a year

Please enter Desired salary and LinkedIn url. Scrum: 1 year (Preferred). Service Desk Mgt: 3 years (Required). IBM Spectrum Scale HPC: 1 year (Required). Project Manager: 3 years (Required)....

SAP NS2 Senior Technical Service Manager with S/4 HANA New

Sap

Newtown Square, PA

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. At SAP, we believe w...

Manager, Service Desk

Cresco Labs

Chicago, IL

$88.1K - $111K a year

Responsible for managing day-to-day operations of the Service Desk team, overseeing support for Retail, HQ, and Operations facilities. Establish and enforce score-card metrics; monitor ticket documentation to identify common trend...

Client Service Manager- Screening and Selection New

Adp

Fort Collins, CO

Are you passionate about service quality? Do you love satisfying and exceeding client expectations? Do you inspire your organization daily? Lead the Daily Activities of Your Team. You will provide leadership, guidance, and directi...

Client Service Manager New

Gallagher

Plattenville, LA

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Secure existing business and drive the sale of additional services and lines of covera...

Health Services Manager New

Disneyland Resort

Anaheim, CA

Manage daily operation of Guest Health Services to deliver exceptional care and service by ensuring supplies and equipment are available to the team. Demonstrate a thorough understanding of Guest Health Services operations, and ho...

HVAC Branch Service Manager New

Koin

Oregon, United States

Competitive salary . Paid vacation/holidays/sick time- 15 days of vacation first year. Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. Encouraging and collaborative team environ...

ENVIRONMENTAL SERVICES MANAGER, East Jefferson Hospital New

Compass Group

Metairie, LA

Establishes and annually reviews standards and work procedures for all staff.. Plans work and staffing schedules and areas of work to ensure adequate services are rendered.. Assists in the hiring process; interview, hiring and tra...

Restaurant Service Manager - Now Hiring New

Buffalo Wild Wings

Sparks, NV

You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.. You have the edu...

Service Desk Agent New

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Service Desk Agent New

Saic Motor

Remote - Tate, GA

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Service Desk Agent New

Saic Motor

Remote - North Carolina, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

Psychiatric Services Manager - RHA New

King County - Public Health

Seattle, WA

Lead and oversee the ongoing evolution of Psychiatric Services within Jail Health Services by designing systems, providing direction, determining priorities, and co-creating plans to be responsive to patient needs. This includes t...