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Form of workJob Description
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell!
Our client has a brand new opportunity for a Service Desk Coordinator to join their team onsite in Chandler, AZ and oversee IMac ticket coordination and equipment shipment processes. This role is pivotal in ensuring the seamless execution of ticket and project coordination within client technical and non-technical support teams.
Duties and Responsibilities:
Our client has a brand new opportunity for a Service Desk Coordinator to join their team onsite in Chandler, AZ and oversee IMac ticket coordination and equipment shipment processes. This role is pivotal in ensuring the seamless execution of ticket and project coordination within client technical and non-technical support teams.
Duties and Responsibilities:
- Coordinate and manage IMac tickets, ensuring timely and efficient processing
- Facilitate the coordination and shipment of equipment, maintaining accurate records and communication with relevant parties
- Work closely with internal teams to ensure project requirements and timelines are met
- Maintain high levels of customer service and support throughout all processes
Skills and Qualifications:
- Excellent communication and organizational skills
- Ability to manage and prioritize tasks efficiently
- Experience in ticket or project coordination is preferred
- Completion of two mandatory training courses (totaling no more than 2 hours) prior to starting, necessary for system access
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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