Service Dept. Receptionist And Appointment Scheduler

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and are seeking a professional individual to become part of the automotive service industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced work force and additional opportunities.

JOB SUMMARY

We are currently seeking a Service Business Development Specialist to join our team.

Responsibilities

• Answer incoming service department calls
• Schedule appointments
• Communicate with callers in a professional, friendly and efficient manner
• Provide basic information to callers who have general inquires
• Assist the Service Manager with various clerical duties as needed
• Contact customers for Customer Satisfaction responses
• Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance

Qualifications

• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

Gossett Motor Cars Benefits:

• Team-oriented environment
• Advancement opportunities
• Affordable Medical Plan
• Paid vacation
• Employee car purchase program
• On-site mobile health clinic