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SalaryVelocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our financial services business make VVG the leading Truck dealership.
What’s in it for You:
VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
Velocity Vehicle Group (VVG) is seeking a Service Cashier to join our team in Fontana, CA for following hours: Monday-Friday between 7:30am-4:00pm & two Saturdays out of the month (half day)!
What You’ll Do:
As a Service Cashier, you will play a crucial role in delivering an outstanding customer experience consistently. Your dedication to ensuring accuracy in billing and providing updates to customers will foster lasting relationships and contribute to the success of our organization. Embodying our core values of Speed, Value, and Trust, you will uphold the highest standards of customer service and ethical business practices.
Job Duties:
- Greets customers immediately in a courteous manner
- Treats customers fairly and honestly and demonstrates company’s commitment to superior customer service and ethical business practices
- Provides updates to customers
- Collects payment from customers
- Reviews and processes all repair orders
- Assists Service Advisors with phone calls
- Ensures all repairs orders were performed and billed correctly
- Ensures proper sign out procedure is followed
- Notifies customers to advise truck is ready for pick up
- Prints invoices
- Provides backup to reconcile credit card charges
- Files repair orders
- Updates customer files
- Performs routine clerical duties, including data entry, answering telephones and assisting customers
- Performs miscellaneous job-related duties as assigned
- Open availability. Must be able to cover first or second shift as needed.
- High school diploma or equivalent qualification.
- Previous experience in cashiering and customer service is preferred.
- Strong interpersonal skills, with an emphasis on excellent customer service and conflict resolution abilities.
- Commitment to upholding the company's values of Speed, Value, and Trust in all interactions.
- Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks efficiently.
- Must be able to pass a post-offer drug screen.
- Hourly: $20-$23 depending on experience and qualifications
- Full Time position
- Fantastic Culture
- 401k + match
- Health, Dental & Vision Insurance + HSA & FSA
- Employer paid Life Insurance
- Paid Vacation Days
- Sick Leave
- Company perks such as employee discounts, company events and training programs
- Excellent Training and Career Advancement Opportunities
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
