Service Advisor

```Job Overview:
We are seeking a highly motivated and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for automobiles, excellent communication skills, and a strong background in auto service management, we want to hear from you!

Duties:
- Greet customers and provide them with a warm welcome to our service department
- Listen to customer concerns and accurately document their vehicle's issues
- Provide detailed explanations of recommended repairs and services to customers
- Generate accurate estimates for repairs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicle throughout the repair process
- Upsell additional services based on customer needs and vehicle requirements
- Handle customer complaints or issues in a professional and timely manner
- Maintain accurate records of customer interactions and transactions

Requirements:
- Previous experience in automotive sales or service management is required
- Strong knowledge of automotive diagnostics, mechanical repairs, and vehicle maintenance
- Familiarity with auto body repair and brake systems is preferred
- Excellent customer service skills with the ability to build trust and rapport with customers
- Strong communication skills, both verbal and written
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Proficient computer skills for generating estimates and maintaining customer records

Benefits:
- Competitive salary based on experience
- Health insurance benefits package available
- Paid vacation days
- Ongoing training and professional development opportunities

If you are passionate about providing exceptional service to customers and have a strong background in auto service management, we encourage you to apply for this exciting opportunity. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to hearing from you!```

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift

Work Location: In person